- Mass Markets (Wichita, KS)
- …SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking skills ... is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the… more
- Ryder System (Topeka, KS)
- …business partners, and vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...in order to effectively utilize its capabilities. Provides training support to end-users and others in the department. +… more
- NTT America, Inc. (Wichita, KS)
- …following company protocols. + Failure to return equipment may result in collection actions and/or other consequences. + Individuals must provide their own high ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more