• Customer Service Agent (Hiring Immediately)

    Mass Markets (Dallas, TX)
    …SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for ... commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products,… more
    Mass Markets (07/16/25)
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  • Bank Customer Care Agent

    Mass Markets (Killeen, TX)
    …organization. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound service initiatives for our Financial ... to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be… more
    Mass Markets (10/01/25)
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  • Blended Contact Center Agent (Inbound…

    Mass Markets (Killeen, TX)
    …a globally expanding, industry-leading organization. We are looking forcontact center agentsto support inbound and outbound customer service and sales projects for a ... for some of the world's most recognized brands. Key Responsibilities: + Support customers, handle requests, provide solutions + Thoroughly learn clients' products… more
    Mass Markets (09/17/25)
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  • Work at Home Contact Center Agent…

    Mass Markets (TX)
    …trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to interact with ... hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In… more
    Mass Markets (08/28/25)
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  • 4X10 Call Center Agent (4-Days, 40hrs./wk)

    Mass Markets (Killeen, TX)
    …a passion for helping others? We're hiringCall Center Agents to support inbound inquiries, technical troubleshooting, and back-office processing for top-tier ... fast-paced, high-volume environment Preferred + 1+ year experience in customer service, tech support , sales, or admin roles + Previous experience in a contact center… more
    Mass Markets (07/16/25)
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  • Home Delivery Agent

    Mass Markets (Killeen, TX)
    …Join our team as a Customer Service Representative, where you'll provide support across customer service, technical assistance, and sales. You'll engage with ... is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the… more
    Mass Markets (10/01/25)
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  • Cable Sales Agent

    Mass Markets (Killeen, TX)
    …is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the ... importance of balance and support , which is why we offer a variety of...Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (10/02/25)
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  • Real Time Analyst

    Mass Markets (TX)
    …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/12/25)
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  • Quality Assurance Specialist

    Mass Markets (TX)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/12/25)
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  • Lead Data Scientist - AI-Human Interaction

    Humana (Austin, TX)
    …tracking, preference learning, and multi-turn personalization + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent ... product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** +… more
    Humana (10/03/25)
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