• Record Support Specialist

    Lexitas Legal (Bryan, TX)
    POSITION TITLE: Record Support Specialist I LOCATION: This is a full-time, on-site position based at our Bryan office located at 301 North Main Street, Bryan, TX. ... Services Leader ABOUT THE ROLE: We are seeking a detail-oriented and driven Records Support Specialist I to join our Records Production team. In this role, you'll be… more
    Lexitas Legal (08/20/25)
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  • Continuous Improvement Analyst - Hybrid

    NRG Energy, Inc. (Houston, TX)
    …Prepare and deliver accurate communications to the Customer Care organization in support of implemented changes, including documenting agent processes, step ... to, Information Technology, Back Office Operations (including invoicing, credit, collections , remittance processing, and service initiation), Consumer Operations, Marketing,… more
    NRG Energy, Inc. (09/13/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Killeen, TX)
    …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/03/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Killeen, TX)
    …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/03/25)
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  • Loan Support Analyst - CMBS- Midland

    PNC (Dallas, TX)
    …and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Midland Loan Servicing Group, you will be based within the ... processing incoming and aged funds - Monitoring delinquencies and performing collection activities - Reviewing and processing borrower requested late charge waivers… more
    PNC (09/18/25)
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  • Patient Service Coordinator Home Health

    CenterWell (Graham, TX)
    …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task...visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper… more
    CenterWell (09/04/25)
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  • Contact Center WFM Systems Lead

    The Walt Disney Company (San Antonio, TX)
    …vendor to ensure the ongoing maintenance and stability of the platform. + Support the efficient utilization of data collection and export tools integrated ... and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected… more
    The Walt Disney Company (10/06/25)
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  • Sales Manager, Life Insurance

    Kemper (Longview, TX)
    …candidates. + Regularly works with the assigned agents, supervising and monitoring the agent 's job functions including sales and collection activity. + Conducts ... procedures are being followed. + Provides service for agencies without an assigned agent . + Reports to the District Manager. **Position Qualifications:** + 2+ years… more
    Kemper (09/27/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Killeen, TX)
    …team and become a trusted resource for clients seeking expert tax advice and support . In this role, you'll provide clear, accurate, and personalized guidance on a ... POSITION RESPONSIBILITIES Key Responsibilities: + Provide accurate, personalized tax advice and support to clients via phone, video, and chat platforms. + Translate… more
    Mass Markets (10/01/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Killeen, TX)
    …While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support in a contact center ... equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials....we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (10/01/25)
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