- Mass Markets (Wichita, KS)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and ... process customer claims in appropriate systems + Follow all required scripts, policies, and procedures...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Wichita, KS)
- …KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Wichita, KS)
- …services + Maintain existing relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (KS)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Wichita, KS)
- …customers, identify their needs, and provide effective solutions + Research internal systems to locate missing information and collaborate with other departments as ... Microsoft Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Dependable and punctual with strong time management skills +… more
- Mass Markets (Wichita, KS)
- …and resolve customer issues, aiming for first call resolution + Use internal systems to research and retrieve information as needed + Collaborate with other ... in Microsoft Office (Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with a strong work ethic + Skilled in… more
- Mass Markets (Wichita, KS)
- …first call through effective problem-solving + Research and retrieve information across systems to support customer needs + Accurately document and process claims ... Microsoft Office (Excel, Word, Outlook, PowerPoint) + Familiarity with Windows operating systems + Dependable with excellent attendance and punctuality + Skilled in… more
- Mass Markets (Wichita, KS)
- …issues by collaborating with internal teams + Manage customer accounts using our systems and tools + Accurately process orders and maintain detailed records + Follow ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Ryder System (Topeka, KS)
- …systems intermediate preferred + Must have strong knowledge of system operating environments, technologies, equipment/ systems and applications intermediate ... is responsible for managing, monitoring, maintaining, and developing the HRIS systems from a business function perspective in close partnership with Information… more
- Verint Systems, Inc. (Topeka, KS)
- …Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers ... additions, or other value add improvements to customer's data collection or surveys, based on findings from the analytics...Excel, Power BI \#LI-KD1 MIN: $60K MAX: $80K Verint Systems Inc. is an equal opportunity employer and is… more