- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling ... to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity… more
- Customs and Border Protection (Del Rio, TX)
- …(GS-13, Step 1) to $137,000.00 (GS-13, Step 10). The Supervisory Border Patrol Agent (Programs) serves as a secondary law enforcement officer under 5 USC 8331(6c) ... duties such as: Collaborating with Border Patrol managers in the collection , formulation, and development of Border Patrol objectives. Reviewing Border Patrol… more
- Mass Markets (TX)
- …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our… more
- Pedernales Electric Cooperative (Austin, TX)
- …+ Ask targeted questions to assess outage reports, troubleshoot issues using various systems , and utilize Outage Management System (OMS) to appropriately report ... Member Relations Agent Austin, TX, US, 78736 PHYSICAL OFFICE LOCATION:...accurate records of member transactions regarding billing, service requests, collection activity, capital credit allocations, financial assistance and complaint… more
- Mass Markets (Killeen, TX)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and ... process customer claims in appropriate systems + Follow all required scripts, policies, and procedures...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Dallas, TX)
- …KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Killeen, TX)
- …services + Maintain existing relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (TX)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (Killeen, TX)
- …listen to customer needs and provide effective solutions + Use internal systems to manage accounts and process claims accurately + Follow established scripts, ... + Participate in training sessions and stay current on updates to systems and processes + Meet attendance and scheduling expectations consistently CANDIDATE… more
- Mass Markets (Killeen, TX)
- …customers, identify their needs, and provide effective solutions + Research internal systems to locate missing information and collaborate with other departments as ... Microsoft Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Dependable and punctual with strong time management skills +… more