- Mass Markets (Killeen, TX)
- …customer concerns with a focus on first-call resolution + Research internal systems to locate missing information and collaborate with other departments as needed ... in Microsoft Office (Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with a strong work ethic + Strong… more
- Mass Markets (Killeen, TX)
- …problem-solving and active listening + Accurately document interactions in CRM systems + Follow all client protocols, scripts, and confidentiality requirements + ... least 1 year in a customer service role + Proficient in multitasking across multiple systems while on calls + Typing speed of 30-45 WPM + Fluent in English (spoken… more
- Mass Markets (Killeen, TX)
- …issues by collaborating with internal teams + Manage customer accounts using our systems and tools + Accurately process orders and maintain detailed records + Follow ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Omni Hotels (Frisco, TX)
- …food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby ... by telephone + Ability to accurately and efficiently input information into computer systems + Ability to work cohesively with co-workers both within and outside of… more
- Ryder System (Austin, TX)
- …systems intermediate preferred + Must have strong knowledge of system operating environments, technologies, equipment/ systems and applications intermediate ... is responsible for managing, monitoring, maintaining, and developing the HRIS systems from a business function perspective in close partnership with Information… more
- Texas A&M University System (College Station, TX)
- …schedules. + May occasionally perform technical services such as sample collection from animals, administering prophylactic treatments or injections. + May ... and Certifications: + Must be able to successfully obtain Biological Select Agent and Toxin certification within 6 months of employment. Preferred Licenses and… more
- Texas A&M University System (College Station, TX)
- …Officer with daily departmental operations and implementation of the Quality Management System and laboratory safety programs. + Assists with management of hazardous ... waste collection and disposal. + Performs routine safety equipment checks...internal laboratory safety inspections. + Assists in tracking select agent cases and maintaining regulatory paperwork. + Maintains Quality… more
- Verint Systems, Inc. (Austin, TX)
- …Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers ... additions, or other value add improvements to customer's data collection or surveys, based on findings from the analytics...Excel, Power BI \#LI-KD1 MIN: $60K MAX: $80K Verint Systems Inc. is an equal opportunity employer and is… more
- Intuit (Plano, TX)
- **Overview** The QuickBooks Capital Servicing and Collections team is seeking a strategic and experienced Servicing leader to oversee the operations of our Business ... teams through growth and transformation + Strong process design and systems thinking capability, with comfort navigating multiple servicing tools and platforms… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …profiles, rebranding of touchpoints (eg, CSS, emails, bills), onboarding flows, and collections systems . o Partner with teams on training, communications, and ... emphasis on assessing data, identifying trends, and producing actionable recommendations. * Systems & Call Center Readiness o Oversee impacts to IVR routing, call… more