- Texas A&M University System (College Station, TX)
- …over a year of full-time animal handling and care, ideally within the TAMU System . We seek a team player who promotes collaboration and cooperation. If the ... and Certifications: + Must be able to successfully obtain Biological Select Agent and Toxin certification within 6 months of employment. Required Special Knowledge,… more
- Defense Security Service (Farmers Branch, TX)
- …identifies task collection resources, evaluates performance and/or reporting, and updates collection planning. 3. Collection Systems Capabilities - Gains ... sensors/platforms, and human sources in area of responsibility. Knowledge of IC collection management processes, systems , and tools. Demonstrates knowledge of … more
- NRG Energy, Inc. (Houston, TX)
- …communicate those processes to the organization, and coordinate implementation for system and process improvements. The analyst must develop skills and knowledge ... to, Information Technology, Back Office Operations (including invoicing, credit, collections , remittance processing, and service initiation), Consumer Operations, Marketing,… more
- Humana (Austin, TX)
- …tracking, preference learning, and multi-turn personalization + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent ... in applied ML, with at least 3+ in conversational AI, human-in-the-loop systems , or agent UX optimization + Experience with large-scale ETL **Use your skills to… more
- Realtor (Austin, TX)
- … systems , scripting tools, call analytics, and referral fee collection . You will collaborate cross-functionally with engineering, operations, data, and customer ... improve call agent efficiency, consumer vetting, and agent connections. + Optimize the collection process...vetting, and agent connections. + Optimize the collection process for referral fees from leads transferred through… more
- Kemper (San Antonio, TX)
- …report out-of-balance amounts. + Purchase and deposit money orders for cash collections . + Monitor and clear the Administrator Deficiency Account within 24 hours. ... monthly review of money order and check transactions for accuracy. + Review agent deficiency reports and provide updates to the District Manager on unresolved… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
- Mass Markets (Killeen, TX)
- …daily operations and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. + Manage schedules, attendance, ... ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement strategies. +… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
- Fresenius Medical Center (Lubbock, TX)
- …supervisor. + Obtain all prescribed laboratory testing and prepare specimens for collection . + Ensure that all blood spills are immediately cleaned with appropriate ... regarding the integrity and safety of the facility water systems , as allowed by local regulations. + Partners with...testing including Pressure Holding (PHT). + Initiate Solution Delivery System (SDS) system . **RECORD KEEPING:** + Complete… more
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