- Mass Markets (Killeen, TX)
- …listen to customer needs and provide effective solutions + Use internal systems to manage accounts and process claims accurately + Follow established scripts, ... + Participate in training sessions and stay current on updates to systems and processes + Meet attendance and scheduling expectations consistently CANDIDATE… more
- Mass Markets (Killeen, TX)
- …customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... Attend training sessions and team meetings to stay up to date on systems and procedures + Adhere to assigned schedules and attendance expectations CANDIDATE… more
- Mass Markets (Killeen, TX)
- …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document interactions and process ... claims in internal systems + Engage customers in solution-focused conversations to identify the best options + Use training resources and scripts to provide accurate… more
- Capgemini (Irving, TX)
- …Research and analyze emerging threats, utilizing the CTI lifecycle for daily collections . + Curate and communicate intelligence on the cyber threat landscape, ... and various cybersecurity tools and technologies. Such as, SIEM and EDR systems , intrusion detection/prevention systems , firewalls, proxies, etc. + Familiarity… more
- Mass Markets (Killeen, TX)
- …records of claim resolutions and customer interactions using email management systems and customer service software. Expectations: + Effectively multitask while ... claim resolutions while maintaining high performance standards. + Navigate multiple systems with proficiency and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Mass Markets (Killeen, TX)
- …actively to understand customer needs and provide accurate solutions + Utilize internal systems and tools to manage customer accounts and process claims + Accurately ... document customer interactions and resolutions in CRM systems + Follow all required scripts, policies, and procedures + Use training and knowledge base resources to… more
- Mass Markets (TX)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
- Citigroup (Irving, TX)
- …etc.) through investigating Windows, Unix based, appliances, and Mac OS X systems to uncover Indicators of Compromise (IOCs) and/or Tactics, Techniques and ... data analysis, etc.). + Activities include but not limited to: + Memory collection and analysis from various platforms + Evidence preservation, and chain of custody… more
- Citigroup (Irving, TX)
- …etc.) through investigating Windows, Unix based, appliances, and Mac OS X systems to uncover Indicators of Compromise (IOCs) and/or Tactics, Techniques and ... analysis, etc.). + Activities include but not limited to: + Memory collection and analysis from various platforms + Evidencepreservation, following industry best… more
- UTMB Health (League City, TX)
- …apply problem-solving skills, meet deadlines and meet urgent patient, provider, and system needs. . May perform blood collection procedures using skin ... FUNCTIONS** . Oversees daily operations of the division and blood collection activities. . Supervises personnel, provides training, assesses competency, and… more