- Mass Markets (Savannah, GA)
- …technical issues and escalate complex cases appropriately + Ensure first- call resolution through effective problem-solving + Follow client-specific processes and ... inquiries + Maintain accurate customer records in CRM systems + Document call outcomes and resolutions clearly and thoroughly + Handle financial inquiries with… more
- Mass Markets (Savannah, GA)
- …and professional manner + Troubleshoot and resolve customer issues, aiming for first- call resolution + Research internal systems to locate missing information and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- BCA Financial Services, Inc. (Atlanta, GA)
- …work from home, remote work from home, patient account representative , patient customer service, customer service, medical collections , patient financial ... , accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account , medical, revenue cycle, patient financial,… more
- Fiserv (Marietta, GA)
- …will need to have:** * High School Diploma or equivalent. * Minimum 6 months collections or call center experience. **What would be great to have:** * Knowledge ... system), describing the debt and soliciting payment arrangements for the account in compliance with applicable regulations and established policy and procedures.… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to rewarding work, from the safety and comfort of your own ... a plus. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will...customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply… more
- Mass Markets (Savannah, GA)
- …our members, employees, and communities with excellence. As a Customer Service Representative , you will engage directly with banking customers to provide product and ... account information, resolve inquiries, and assist with various banking...effective solutions + Escalate complex issues appropriately + Ensure first- call resolution through problem-solving and active listening + Accurately… more