- Mass Markets (Wichita, KS)
- …others and delivering exceptional service? We're looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a ... complex or unresolved issues to the appropriate team + Strive for first- call resolution through effective problem-solving CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Mass Markets (KS)
- …a trusted partner in the industry. We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select ... or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, PowerPoint, and… more
- Mass Markets (Wichita, KS)
- …This is an entry-level opportunity with paid, on-the-job training. While previous call center experience is not required, a background in sales, customer service, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW PHONE SALES REPRESENTATIVE JOB OPENINGS We are looking for phone sales representatives to support a variety of projects while representing some of ... resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate… more
- Mass Markets (Wichita, KS)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Attend… more
- Mass Markets (KS)
- …shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of ... needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction and code the appropriate call… more
- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Mass Markets (Wichita, KS)
- …complex issues to the appropriate teams when necessary + Ensure first- call resolution through effective problem-solving + Stay current with training, updates, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Wichita, KS)
- …Escalate complex issues to the appropriate team when necessary + Ensure first- call resolution through effective communication and problem-solving + Stay current with ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more