- Mass Markets (Las Cruces, NM)
- …others and delivering exceptional service? We're looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a ... complex or unresolved issues to the appropriate team + Strive for first- call resolution through effective problem-solving CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Mass Markets (NM)
- …a trusted partner in the industry. We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select ... or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, PowerPoint, and… more
- Mass Markets (Las Cruces, NM)
- …This is an entry-level opportunity with paid, on-the-job training. While previous call center experience is not required, a background in sales, customer service, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Las Cruces, NM)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Las Cruces, NM)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call handling + Attend… more
- Mass Markets (NM)
- …shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of ... needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction and code the appropriate call… more
- Mass Markets (Las Cruces, NM)
- …and professional manner + Troubleshoot and resolve customer issues, aiming for first- call resolution + Research internal systems to locate missing information and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... the job. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will...customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply… more
- Mass Markets (Las Cruces, NM)
- …our members, employees, and communities with excellence. As a Customer Service Representative , you will engage directly with banking customers to provide product and ... account information, resolve inquiries, and assist with various banking...effective solutions + Escalate complex issues appropriately + Ensure first- call resolution through problem-solving and active listening + Accurately… more