- Mass Markets (Savannah, GA)
- …manner + Troubleshoot and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate ... confidentiality and care + Escalate complex issues to the appropriate team or manager + Stay current with updates by attending training sessions and reviewing new… more
- HCA Healthcare (Augusta, GA)
- …required. **Parallon** provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, ... processes and staffing issues to the Patient Access Supervisor or Patient Access Manager . You will also provide assistance to staff level employees as necessary to… more
- Zimmer Biomet (Atlanta, GA)
- …of customer needs, market trends, and National Accounts processes. * Conflict Resolution : Address and resolve complex billing, collections , and pricing issues ... and cross-functional teams to ensure alignment with organizational goals. * Account Management: Build and maintain strong relationships with key decision-makers… more
- HCA Healthcare (Augusta, GA)
- …applications. **Parallon** provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include ... added to policies. + Escalates any concerns as needed to Patient Access Manager /Supervisor + Enter pertinent insurance information into the HIS system (ie Meditech)… more
- Mass Markets (Savannah, GA)
- …reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Key ... center tools and technologies for KPI and SLA management. + Effective conflict resolution skills for both customer and employee issues. + Strong organizational, time… more
- Mass Markets (Savannah, GA)
- …with operations teams + Collaborate with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business ... PowerPoint) + Familiarity with training tools and techniques + Strong conflict resolution skills (including both customer and employee interactions) + Effective time… more