- Mass Markets (Wichita, KS)
- …reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Key ... and technology used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time… more
- Mass Markets (Wichita, KS)
- …with operations teams + Collaborate with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business ... PowerPoint) + Familiarity with training tools and techniques + Strong conflict resolution skills (including both customer and employee interactions) + Effective time… more