- Mass Markets (Mesilla, NM)
- …expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager IIto support complex business process outsourcing ... and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center… more
- Mass Markets (Las Cruces, NM)
- …expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager IIIto support complex business process outsourcing ... and service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center… more
- Lamar Advertising Company (Albuquerque, NM)
- …Logo Program in the state of New Mexico. The purpose of the Logos Market Manager is to work with the Logos Regional Manager on the successful administration, ... potential + Multiple medical plan options and health savings account + Hospital, Critical Illness, and Accident coverage +...management experience preferred + Experience as an Assistant General Manager (AGM), Office Manager (OM) or similar… more
- Mass Markets (Las Cruces, NM)
- …Sales Manageroversees all aspects of our call center team. As a sales manager , you will ensure an exceptional customer experience in all customer touchpoints, ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Mesilla, NM)
- …We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Las Cruces, NM)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... Managers work closely with the site director and client account managers to ensure adherence to corporate policies and...center tools, KPIs, and SLA management. + Effective conflict resolution skills for both customer and employee issues. +… more
- Cardinal Health (Santa Fe, NM)
- …and supporting overall revenue cycle process. This includes, billing follow up, collections , payment posting, denial resolution , and responding to patient ... and begins with patient appointment scheduling and ends when the patient's account balance is zero. Directly supporting cCare, the largest private oncology practice… more
- Mass Markets (Las Cruces, NM)
- …efficiency + Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; collaborate with ... and maintain confidentiality + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by attending ongoing training +… more
- Mass Markets (Las Cruces, NM)
- …reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Key ... center tools and technologies for KPI and SLA management. + Effective conflict resolution skills for both customer and employee issues. + Strong organizational, time… more
- Mass Markets (Las Cruces, NM)
- …with operations teams + Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business ... + Familiarity with training tools and techniques + Strong conflict resolution skills (including employee and customer-related issues) + Effective time management,… more