- Mass Markets (Las Cruces, NM)
- …partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This ... for the client and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed… more
- BrightSpring Health Services (Albuquerque, NM)
- …services company, you will be vital in the company's success! TheAccount Manager of Client Servicescultivates and maintains an on-going strategic relationship with ... are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. The ideal candidate has… more
- Lamar Advertising Company (Albuquerque, NM)
- …Logo Program in the state of New Mexico. The purpose of the Logos Market Manager is to work with the Logos Regional Manager on the successful administration, ... potential + Multiple medical plan options and health savings account + Hospital and Critical Illness and Accident coverage...management experience preferred + Experience as an Assistant General Manager (AGM), Office Manager (OM) or similar… more
- Mass Markets (Las Cruces, NM)
- …have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager , ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Mesilla, NM)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Las Cruces, NM)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... Managers work closely with the site director and client account managers to ensure adherence to corporate policies and...center tools, KPIs, and SLA management. + Effective conflict resolution skills for both customer and employee issues. +… more
- Cardinal Health (Santa Fe, NM)
- …and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections , and customer payment history to assist Accounts Receivable. + Analyze ... greater responsibility in the future. + Interact with clients to provide resolution to inquiries and updates on program performance. + Deliver broad-based portfolio… more
- Navient (Santa Fe, NM)
- …Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:** ... and coordinate with other departments for timely and effective resolution . **About You:** + At least 1 year of...1 year of experience in customer service, sales, or collections ; strong verbal and written communication with a focus… more
- Mass Markets (Las Cruces, NM)
- …manner + Troubleshoot and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate ... confidentiality and care + Escalate complex issues to the appropriate team or manager + Stay current with updates by attending training sessions and reviewing new… more
- Zimmer Biomet (Albuquerque, NM)
- …of customer needs, market trends, and National Accounts processes. * Conflict Resolution : Address and resolve complex billing, collections , and pricing issues ... and cross-functional teams to ensure alignment with organizational goals. * Account Management: Build and maintain strong relationships with key decision-makers… more