- Mass Markets (Las Cruces, NM)
- …partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This ... for the client and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed… more
- Highmark Health (Santa Fe, NM)
- …lockbox accounts, Developmentand analysis of aging reports, Telephone contact with account representatives concerning overdue payments, Resolution of inquiries ... + 5 - 7 years in Accounts Receivable, Membership Administration, Billing, Collections or Account Support **Preferred** + None **LICENSES AND CERTIFICATIONS**… more
- Lamar Advertising Company (Albuquerque, NM)
- …Logo Program in the state of New Mexico. The purpose of the Logos Market Manager is to work with the Logos Regional Manager on the successful administration, ... potential + Multiple medical plan options and health savings account + Hospital and Critical Illness and Accident coverage...management experience preferred + Experience as an Assistant General Manager (AGM), Office Manager (OM) or similar… more
- Mass Markets (Las Cruces, NM)
- …have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager , ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Mesilla, NM)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Las Cruces, NM)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... Managers work closely with the site director and client account managers to ensure adherence to corporate policies and...center tools, KPIs, and SLA management. + Effective conflict resolution skills for both customer and employee issues. +… more
- Mass Markets (Las Cruces, NM)
- …efficiency + Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; collaborate with ... and maintain confidentiality + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by attending ongoing training +… more
- Zimmer Biomet (Albuquerque, NM)
- …of customer needs, market trends, and National Accounts processes. * Conflict Resolution : Address and resolve complex billing, collections , and pricing issues ... and cross-functional teams to ensure alignment with organizational goals. * Account Management: Build and maintain strong relationships with key decision-makers… more
- Mass Markets (Las Cruces, NM)
- …the community, and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Las Cruces, NM)
- …reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Key ... center tools and technologies for KPI and SLA management. + Effective conflict resolution skills for both customer and employee issues. + Strong organizational, time… more