- Mass Markets (Las Cruces, NM)
- …of direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Essential Duties ... and technology used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time… more
- Mass Markets (Las Cruces, NM)
- …reports. Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Key ... center tools and technologies for KPI and SLA management. + Effective conflict resolution skills for both customer and employee issues. + Strong organizational, time… more
- Mass Markets (Las Cruces, NM)
- …in collaboration with operations teams + Partner with remote HR teams and the HR Manager to address key HR issues and initiatives + Align HR strategies with business ... + Familiarity with training tools and techniques + Strong conflict resolution skills (including employee and customer-related issues) + Effective time management,… more
- Mass Markets (Las Cruces, NM)
- …the community, and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more