- Navient (Albany, NY)
- …Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:** ... and coordinate with other departments for timely and effective resolution . **About You:** + At least 1 year of...1 year of experience in customer service, sales, or collections ; strong verbal and written communication with a focus… more
- WMCHealth (Hawthorne, NY)
- …underpayment reports, provide feedback on root causes of denials, and formulate denials resolution strategies + Works with the Follow-up Manager to establish and ... targets + Creates a department dashboard + Works under the direction of the Denial Manager to ensure that key performance metrics are met on a daily, weekly and… more
- Zimmer Biomet (Albany, NY)
- …of customer needs, market trends, and National Accounts processes. * Conflict Resolution : Address and resolve complex billing, collections , and pricing issues ... and cross-functional teams to ensure alignment with organizational goals. * Account Management: Build and maintain strong relationships with key decision-makers… more