• Bilingual Inbound Toll Collections

    Mass Markets (Tampa, FL)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
    Mass Markets (05/28/25)
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  • Remote Licensed Property & Casualty Insurance…

    Mass Markets (FL)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... for any reason. ID2025-49252 Updated Date7/17/2025 DepartmentLicensed P&C Insurance Agent Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
    Mass Markets (07/08/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (FL)
    …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (05/24/25)
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  • Spanish Licensed Health Insurance Agent

    Mass Markets (FL)
    …trusted partner in the industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be responsible for ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (05/19/25)
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  • Work at Home Customer Service Agent

    Mass Markets (FL)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
    Mass Markets (05/30/25)
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  • Work at Home Contact Center Agent

    Mass Markets (FL)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
    Mass Markets (05/29/25)
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  • Real Time Analyst

    Mass Markets (FL)
    …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
    Mass Markets (06/13/25)
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  • Quality Assurance Specialist

    Mass Markets (FL)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to… more
    Mass Markets (06/13/25)
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  • Store Manager

    Extra Space Storage (Englewood, FL)
    …through rental processes and agreements + Handle cash and balance receipts, pursue collections , post payments, and process daily bank deposits. + Ensure the facility ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
    Extra Space Storage (05/21/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Macdill AFB, FL)
    …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
    Mass Markets (06/04/25)
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