- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
- TEKsystems (Houston, TX)
- …Analytics: * Drive change management initiatives related to billing, transactions, collections , and invoice delivery within the deregulated market. * Conduct process ... change management and implement business process improvements in billing, transactions, collections , and invoice delivery within the deregulated market. * Strong… more
- Kemper (Harlingen, TX)
- …report out-of-balance amounts. + Purchase and deposit money orders for cash collections . + Monitor and clear the Administrator Deficiency Account within 24 hours. ... monthly review of money order and check transactions for accuracy. + Review agent deficiency reports and provide updates to the District Manager on unresolved… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
- EFI Global (Houston, TX)
- …concentrations of dust, gases and mists using air sampling tools and collections devices.Collects samples of work materials to detect and evaluate occupant exposure ... location, design, structure, operations, and maintenance of contaminant and physical agent control systems. + Interprets rules and regulations to officials of… more
- DriveTime (Dallas, TX)
- …build and launch the manual process + When new Tech releases impacts ' Agent Operator' components of process or impacts critical client requirements baked into the ... + Excellent people influencing skills + Understanding of the Servicing and Collections policies as it relates to Financial services business + Excellent… more
- Mass Markets (Killeen, TX)
- …and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, planning, organizational ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Killeen, TX)
- …a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Killeen, TX)
- …diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more