- Mass Markets (Wichita, KS)
- …from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision ... be considered for this role, you must complete a full application on our company careers page, including all...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Wichita, KS)
- …from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision ... be considered for this role, you must complete a full application on our company careers page, including all...+ Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
- Mass Markets (KS)
- …from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision ... be considered for this role, you must complete a full application on our company careers page, including all...+ Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing… more
- Mass Markets (Wichita, KS)
- …and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking ... from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision… more
- Mass Markets (Wichita, KS)
- …KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, planning, ... from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision… more
- Mass Markets (Wichita, KS)
- …from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision ... complex tax situations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a… more
- Mass Markets (Wichita, KS)
- …from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision ... a tax professional. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief… more
- Mass Markets (KS)
- …from electronics to dream vacations and sometimes even cars! + Health Benefits: Full - time employees are eligible for comprehensive medical, dental, and vision ... be considered for this role, you must complete a full application on our company careers page, including all...using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing… more
- PNC (Overland Park, KS)
- …years of service. To learn more about these and other programs, including benefits for full time and part- time employees, visit Your PNC Total Rewards ... needs now and in the future. Depending on your eligibility, options for full - time employees include: medical/prescription drug coverage (with a Health Savings… more