- Carrington (Jacksonville, FL)
- …for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... industry-specific computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency dialer routines,… more
- University of Miami (Miami, FL)
- …a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and ... but not limited to patient satisfaction, co-pay, and previous balance collections , registration processing time, and denials + Maintains harmonious and collaborative… more
- Mass Markets (FL)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... and results. + Minimum 1-2 years of recruiting experience, preferably in a high-volume or call center environment. + Prior call center experience (as… more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- Mass Markets (Tampa, FL)
- …older. + High school diploma or equivalent. + Minimum 3 years of experience in a call center environment. + Minimum 1 year of experience in a customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- HCA Healthcare (Tallahassee, FL)
- …practitioner or physician assistant to join HCA Florida Capital Regional Medical Center in Tallahassee, FL. **Qualified Candidates:** + APP providers must be ... work independently, and cover the critical care service at night with physician on call from home. + Acute care certification and ICU experience required for NPs;… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of… more
- Mass Markets (FL)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (FL)
- …(KPIs) to track and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure ... and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. + Ensure staff receive ongoing… more