- Mass Markets (Mesilla, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment.… more
- Mass Markets (Mesilla, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... partner in the industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering high-impact… more
- Fresenius Medical Center (Albuquerque, NM)
- …shipping procedures are performed and reschedules missed or insufficient laboratory collections . . Identifies expected outcomes, documents and updates the nursing ... to ensure reliable and adequate coverage. . Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- Mass Markets (NM)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- TECO Energy (Albuquerque, NM)
- …force behind service excellence-working closely with Field Operations, IT, and our Call Center to ensure seamless coordination and top-tier performance. You'll ... work extended hours and weekends as required. **Nearest Major Market:** Albuquerque **Job Segment:** Call Center Manager, Call Center Supervisor, Call… more
- TEKsystems (Albuquerque, NM)
- …electricity provider in New Mexico as a Customer Service Representative in their call center . You'll manage 40-50 inbound calls daily, assisting customers with ... utility service inquiries, billing arrangements, collections , and service connections/disconnections. Empathy and first- call ...success in this role. Qualifications: + 1-2 years of call center experience + Tenure of 1.5+… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... and locations throughout the organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a supervisory role. + Associate's… more
- Carrington (Santa Fe, NM)
- …for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... industry-specific computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency dialer routines,… more
- Mass Markets (NM)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... and results. + Minimum 1-2 years of recruiting experience, preferably in a high-volume or call center environment. + Prior call center experience (as… more
- Mass Markets (NM)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more