- Mass Markets (NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- Mass Markets (Las Cruces, NM)
- …older. + High school diploma or equivalent. + Minimum 3 years of experience in a call center environment. + Minimum 1 year of experience in a customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …This is an entry-level position that offers on-the-job paid training. While prior call center experience isn't required, experience in sales, customer service, ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …years + High School Diploma or equivalent + At least 3 years of experience in a call center environment + Minimum 1 year in a customer service role + Ability to ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of… more
- Mass Markets (NM)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside… more
- Mass Markets (NM)
- …(KPIs) to track and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure ... and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. + Ensure staff receive ongoing… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more