- Mass Markets (KS)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Mass Markets (Wichita, KS)
- …a positive attitude and team spirit. Preferred + 1+ year of experience in sales, customer service, or call center environments. + Familiarity with Microsoft ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (KS)
- …a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ensuring operational efficiency, ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations and efficiency. + Ensure… more
- Mass Markets (KS)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- … service. This is an entry-level opportunity with paid, on-the-job training. While previous call center experience is not required, a background in sales, ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (KS)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …a confident public speaker, personable, creative, dependable, and driven. Prior experience in call center operations or client services is highly desirable. This ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple restaurants, ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more