- NBT Bank (Albany, NY)
- …or additional related degree) + Established work experience in business or a customer service environment preferred (Internships, full or temporary employment) + ... functions of Call Center: Addressesresolves a wide range of customer inquiries. Facilitates outbound salesservice calls. Exposureperform fundamental functions of… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... with HIPAA, Third Party Billing rules and regulations, and the Fair Credit Debt Collection Practices Act. The Patient Financial Representative acts with compassion… more
- Binghamton University (Binghamton, NY)
- … customer escalation. + Manage multiple tasks efficiently in a customer service -oriented environment while meeting deadlines. Job Requirements: + Bachelor's ... + Execute the review and processing of all student credit balances and financial aid refunds in accordance with...degree + Two or more years of customer service experience + Work experience in… more
- Grameen America, Inc (New York, NY)
- …by providing micro-loans, financial education, asset building through savings and credit building strategies Role Overview: The Deputy Branch Manager (DBM) is ... qualify for our services and ensure a culture of service excellence in the branch. The DBM will administer...recognize conflict and implement positive, respectful resolutions. + Understands customer needs and develops plans to address them. +… more
- Trinity Health (Fayetteville, NY)
- …areas needingimprovement. Displays Commitment to the Hospital Mission: . Observes customer service standards. . Demonstrates excellent communication skills. . ... Keeping all insurance log ins up-to-date + Point of service Cash collections (estimates, co-pays, past due...Palm Scanner, and camera) and doing monthly audits on credit card machines. + Maintain 90% on monthly Audit… more
- Shinda Management Corporation (Queens Village, NY)
- …Financial Management + Confidentiality & Ethical Conduct + Effective Communication & Customer Service + Thoroughness, Problem Solving & Flexibility Work ... and senior residents, developments funded by the low-income housing tax credit program, government assisted rental housing and rent stabilized properties.We care… more
- Citigroup (New York, NY)
- …With a global network spanning 96 countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated payments and ... clients anywhere they do business. Our goal is simple: help customer -centric institutions build seamless payments and digital collection experiences that increase… more
- Iron Mountain (Albany, NY)
- …galleries, and museums worldwide for four decades. We aim to be the primary service provider for the people and entities responsible for the care, movement, and ... operations and the internal team to ensure a positive customer experience. + Onboarding New Clients - being knowledgeable...focus on transactional requests not large scale or complex service solutions + Manage costs and ensure projects are… more
- Garnet Health (Harris, NY)
- …insurance companies, medical staff offices, ancillary department heads, patient registration, credit and collections department and attorney's offices. Required ... several factors may be considered as applicable (eg, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,… more