• Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Jackson, MS)
    …training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement ... staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Executive Director of TRIO Programs

    Hinds Community College (Utica, MS)
    …system for the TRIO Programs by working with the Marketing and Communications Specialist , Office of Admissions, the Registrar, Financial Aid, Enrollment ... - Career & Technical Education and HBCU Initiatives** **DEPARTMENT: Title III and Sponsored Grants** **EXEMPT: Yes** **VICE** **PRESIDENT: Instruction-Career and… more
    Hinds Community College (08/16/25)
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