- Mass Markets (Mesilla, NM)
- …and operational excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a ... Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards,… more
- Mass Markets (Las Cruces, NM)
- …in group instruction in a corporate classroom setting required. This is a full -time, local, on-site position and requires employees to report to work at our ... contact center. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a… more
- Mass Markets (NM)
- …success in this role. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief ... with a focus on Spanish-speaking talent. + Manage the full recruitment lifecycle, from job posting to offer acceptance....+ Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing… more
- Coinbase (Santa Fe, NM)
- …that partner with non-engineering functions (eg, Finance, HR, Legal, Operations, Marketing , Security) to identify, prototype, and scale high-impact AI automation ... platforms (eg, enterprise LLMs like Gemini/Claude, no-code/low-code automation platforms, agent frameworks LangChain/LangGraph, Python). * Proven ability to rapidly… more
- Mass Markets (NM)
- …call center operations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a ... customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members… more