- Mass Markets (KS)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
- Mass Markets (KS)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to… more
- Vylla Home (KS)
- …more + Customized training, live demos and more available 24/7 + Customizable agent websites, marketing support, social media training and more + Face-to-face ... cash if you help grow our team and bring new agents onboard + Flexible schedules and control over...agent + A fun, positive culture where our community , or Vyllage as we call it, supports one… more
- Mass Markets (Wichita, KS)
- …SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking skills ... + Ability to learn new products and systems + Ability to work in...and believe diversity benefits our employees, company, customers, and community . All aspects of employment at MCI are based… more
- Mass Markets (Wichita, KS)
- …and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, planning, organizational ... and multitasking skills + Ability and eagerness to learn new products and system + Ability to work in...and believe diversity benefits our employees, company, customers, and community . All aspects of employment at MCI are based… more
- BMO Financial Group (Augusta, KS)
- …to grow BMO's business by reaching out, generating appointments, and building new relationships within the community . + Addresses questions and resolves ... understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.… more
- Mass Markets (Wichita, KS)
- …the knowledge; you gain in training into customer wins. We provide all new employees with world-class training, so all positive, driven, and confident applicants are ... a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials.… more
- Mass Markets (Wichita, KS)
- …the knowledge, you gain in training into customer wins. We provide all new employees with world-class training, so all positive, driven, and confident applicants are ... diploma or equivalent required. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Active… more
- PVH Corp. (Kansas City, KS)
- …brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to ... across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the… more
- Coinbase (Topeka, KS)
- …that partner with non-engineering functions (eg, Finance, HR, Legal, Operations, Marketing , Security) to identify, prototype, and scale high-impact AI automation ... and AI productivity tools adoption. * *Drive Adoption & Enablement:* Pilot new AI solutions with functional teams, gather feedback, iterate on prototypes, and… more
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