- Mass Markets (Savannah, GA)
- …+ Utilize internal systems and tools to manage customer accounts and process claims + Accurately document customer interactions and resolutions in CRM systems + ... chat, or administrative support + Experience working on state or federal programs COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (GA)
- …and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and up-to-date ... your own headset. Specific models will be recommended during the interview process. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Zurich NA (Atlanta, GA)
- …Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support areaOR + Zurich Certified Insurance Apprentice including an Associate ... including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area Preferred Qualifications: + Bachelors degree and 8 or… more
- Mass Markets (Savannah, GA)
- …to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures ... support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe… more
- Mass Markets (Savannah, GA)
- …with other teams as needed + Accurately document and process customer claims and interactions + Follow scripts, policies, and procedures while using training ... back-office roles + Prior experience with contact centers or government-related accounts COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI,… more
- Mass Markets (Savannah, GA)
- …collaborate with other teams as needed + Accurately document and process claims , inquiries, and updates in company systems + Follow scripts, policies, and ... + Prior state or federal work experience + Previous contact center experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe… more
- Mass Markets (Savannah, GA)
- …collaborate with other departments as needed + Accurately document customer interactions and claims + Use training and knowledge base tools to answer questions while ... or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Midway, GA)
- …across systems to support customer needs. + Accurately document interactions and process claims . + Guide customers through options to find the best solutions. + ... sales, or administrative roles + Experience in state or federal work environments COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Savannah, GA)
- …other departments as needed + Accurately document customer interactions and process claims + Engage in solution-based conversations to recommend the best options + ... interpersonal skills and the ability to build rapport with customers and colleagues COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more
- Mass Markets (Savannah, GA)
- …systems to support customer needs + Accurately document customer interactions and process claims + Guide customers through options to find the best solutions + Use ... with a collaborative spirit + Comfortable in a dynamic, fast-paced environment COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we… more