- HCR Home Care (Rochester, NY)
- …care is completed including , but not limited to: + Review and follow-up on complaint forms and all QI reports . + Onsite supervision of clinicians as assigned . ... + Oversee the instruction of the clinical team in providing quality service and maintaining standards, including in-home visits to direct and evaluate patient care . + Proactively address operational and clinical practices to prevent patient harm and/or… more
- Catholic Health Services (Rockville Centre, NY)
- …such as vital signs, height/weight, allergies, active medication list, chief complaint , pain screen and current symptoms. Obtains additional data from ... patient/significant other, EKG/lab/ diagnostic test results and other historical data. Reports findings to provider, recognizing abnormal findings or changes in condition. Confirms and clarifies written orders prior to implementation of delegated tasks.… more
- Catholic Health Services (West Islip, NY)
- …information such as vital signs, height/weight, allergies, active medication list, chief complaint , pain screen and current symptoms. * Obtains additional data from ... patient/significant other, EKG/lab/ diagnostic test results and other historical data. Reports findings to provider, recognizing abnormal findings or changes in condition. * Confirms and clarifies written orders prior to implementation of delegated tasks. *… more
- Centene Corporation (Utica, NY)
- …are complete and attached to application in Salesforce. + Clarify the customer's complaint ; determine the cause of the problem; select and explain the best solution ... to solve the problem (if unable to handle directly, provide accurate guidance to correct department) and expedite correction or adjustment; follow up to ensure resolution. + Develop and maintain relationships with existing members by providing guidance and… more
- City of New York (New York, NY)
- …City. Under the direction of the Program Manager of the Citizen Idling Complaint Unit, with wide latitude for independent judgement the candidate will be responsible ... to perform detail-oriented administrative work utilizing several databases including CRM database for the processing of summonses. Specifically, the candidate will be directly responsible to review, process and look up of corporations in Department of State,… more
- BD (Becton, Dickinson and Company) (Rochester, NY)
- …expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established procedures and policies. + Plans ... sales calls on a continuous basis, leading sales time effectively. + Informs Regional Manager of significant market changes and competitive activity. + The Associate Territory Manager (ATM) provides field-level support to customers and potential new customers… more
- Health Advocates Network (Albany, NY)
- …witnesses, complainants, facilities, or other external stakeholders related to a complaint or investigation + Coordinating, tracking, and responding to inquiries ... made through the relevant Bureau Mail Log (BML) + Preparing, tracking, disseminating outgoing and incoming mail + Maintaining and coordinating the scheduling of meetings or other conferences, as well as assisting with technological needs during meetings and… more
- Amcor (Solvay, NY)
- …responsibility for all aspects of quality including product performance, complaint resolution, customer satisfaction and maintenance and improvement of quality ... systems + Maintains a sense of urgency and accountability in the plant to ensure prompt responses to employee needs + Ensures the protection of company assets through appropriate maintenance methodologies + Monitors raw materials and supplies on hand to ensure… more
- Molina Healthcare (Buffalo, NY)
- …Technical Specifications. + Create and maintain monthly and quarterly Sales Complaint Key Performance Indicator (KPI) reports. + Review and interpret internal ... Sales dashboards for outliers and deeper dive research. + Manage compliance Sales Allegations, Secret Shops, and recommend corrective action plans for deficiencies found. + Responds to legislative inquiries/ Sales complaints (state insurance regulators,… more
- Albany Medical Center (Albany, NY)
- …Agency calls from the field) and provides a brief description of patient age, complaint , Vital Signs, ambulance agency capture The EMS Desk role is responsible for ... the accurate identification of the patient with quite often no identification; EMS inaccuracy of capture of information and management of UNKNOWN Patient policy and procedure + Associates Degree preferred + Strong computer skill + Strong insurance knowledge +… more