- City of New York (New York, NY)
- …Case Assessment Bureau ("ECAB"). The ECAB is comprised of three units. The Complaint Room, the Desk Appearance Ticker Unit (hereinafter, "DAT") and Arraignments. The ... ECAB is seeking an administrative coordinator of the Complaint Room who will be responsible for overseeing the... Room who will be responsible for overseeing the Complaint Room Staff. Job Responsibilities: Specific duties include but… more
- City of New York (New York, NY)
- …Attorney's Office (DANY) has an opening for a Paralegal in its Early Complaint Assessment Bureau (ECAB). In this position the Paralegal is responsible for providing ... Assist with the processing of completed cases in the Complaint Room. - Maintain computerized records of all arrests...records of all arrests pending the completion of a complaint . - Assist with the screening and assignment of… more
- New York State Civil Service (Albany, NY)
- …General The Capitol City Albany State NY Zip Code 12224 Duties Description Manage complaint inquiry process o Review and analyze complaints and ensure that they are ... determinations on their disposition.o Provide guidance to frontline staff on complaint handling.o Perform the necessary research when processing intakes.o Escalate… more
- AIG (New York, NY)
- …You will have the opportunity to operate within a complex and diverse complaint environment and learn about AIG's global business operations, particularly as it ... Assist with training, where required, involving the wider business of our Complaint Management process and the identification of complaints. . Drive service… more
- New York State Civil Service (Albany, NY)
- …Address Center for Residential Surveillance, Division of Residential Support, Centralized Complaint Intake Program Complaint Resolution Unit 875 Central Avenue ... the Center for Residential Surveillance, Division of Residential Support, Centralized Complaint Intake Program (CCIP). Duties include assisting in the development,… more
- Cardinal Health (Albany, NY)
- …The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job ... regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports. + Supports general sales by analyzing account… more
- Lactalis American Group Inc. (Buffalo, NY)
- …turnaround time (TAT) and maintain a high resolution rate. 2. Centralized Complaint Handling System . Maintain a centralized system for tracking, analyzing, and ... . Contribute to the monthly and quarterly reports on complaint trends, root causes, and recurring issues. . Monitor... trends, root causes, and recurring issues. . Monitor complaint metrics for the key customers, detect trends and… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …+ Receive, enter, and manage customer non-conformance claims, ensuring accurate complaint entry, coding, coordinator assignment, and clear descriptions. + Execute ... complaint decisions, including credit/debit notes and material returns, coordinating...returns, coordinating with carriers, customers, and warehouses. + Drive complaint resolution by facilitating communication between Sales, Logistics, Finance,… more
- M&T Bank (Williamsville, NY)
- …dedicated professionals who validate written and verbal escalated, high risk complaint responses for accuracy, clarity, and compliance, while developing and ... enhancing the complaint program quality framework. The independent quality control function...Control Operations:** Oversee audits and validations of complex customer complaint resolutions, ensuring accuracy, compliance, and exceptional quality. +… more
- Cardinal Health (Albany, NY)
- …The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job ... regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports. + Supports general sales by analyzing account… more