- DuPont (Richmond, VA)
- …We are seeking an initiative-taking and skilled **GMP/Customer Complaint Handling Specialist** to join our team. This combined ... teams, demonstrating strong leadership skills without formal authority. + Validate complaint -related data in the Salesforce (SFDC) system. + Create dashboards and… more
- ThermoFisher Scientific (Middletown, VA)
- …Group (SDG) **How will you make an impact?** The Medical Device Complaint Handling Specialist III is responsible for managing and resolving complaints related ... data, and conducting root cause analysis. + Ensure customer complaint investigations are complete, accurate and closed in a...with customers to address concerns and provide updates on complaint resolution. + Monitor complaint trends and… more
- Capital One (Richmond, VA)
- Department Operations Manager- Regulatory Complaint Quality and Exec Close Loop (Hybrid) **Do these statements describe you? If so, please consider this role!** You ... quality and resolution function that enables continuous learning and improvement of complaint resolution and mitigation **Location: This role is hybrid, where you… more
- Capital One (Richmond, VA)
- …US Card. The US Card Compliance Complaints Advisory Specialist researches complaint cases, including communication from/to regulators, agents, and customers, and ... plus sharing regulatory insights. Collaboration with credit card operations team and complaint areas, Legal, and other partners is anticipated to exchange knowledge… more
- Dollar Tree (Chesapeake, VA)
- …recording/tracking of Complaints and Deviation Investigations, recording/tracking Complaint and Deviation Investigation CAPAs, recording/tracking/writing Change ... of applicable records. + Administers and oversees the commercial product complaint process, including oversight of third-party complaint handling administrators,… more
- Family Dollar (Chesapeake, VA)
- …of applicable records. . Administer and oversee the commercial product complaint process, including oversight of third-party complaint handling administrators, ... on Complaints and Deviation Investigations. . Track closure of Complaint and Deviation Investigations and associated CAPAs generated by...by contract facility sites as a result of a complaint or event. . Oversee the regulatory notification process… more
- Humana (Richmond, VA)
- …leader overseeing initiatives to improve CMS STAR ratings and manage Complaint Tracking Metrics (CTMs) across insurance operations. This role is responsible ... organizational strategy. + Track, analyze, and report on grievance, appeal, and complaint metrics to identify trends and drive continuous improvement. + Lead efforts… more
- Capital One (Richmond, VA)
- …work closely with Compliance colleagues in Bank horizontal areas that require complaint reviews, eg Privacy, Fair Lending, Anti-Money Laundering** + **Document ... complaint regulatory assessments, consistent with policies and procedures** +...with Retail Bank complaints operations to review and resolve complaint questions and engage in meetings as needed** +… more
- Veterans Affairs, Veterans Health Administration (Chesapeake, VA)
- …services, seeking to address the cause as well as the presenting complaint , coordinates family conferences and serves as liaison to family members. Provides ... job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP)… more
- Bon Secours Mercy Health (Richmond, VA)
- …the Medical Assistant contributes to the completion of the patient's chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, ... virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant… more
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