- TEKsystems (Tomball, TX)
- …Previous experience in a call center or customer service environment, especially handling high-stress or complaint -driven interactions. + Strong written and ... information exchange between customers and internal departments. They are responsible for handling inquiries, resolving issues, and facilitating the flow of data and… more
- Meta (Austin, TX)
- …If you are an Employee Relations expert with extensive experience in coaching, handling complex performance and complaint casework, and you have a passion ... with a knack for problem solving, risk assessment and care in handling other employee relations matters to ensure objective and consistent outcomes. Partner… more
- Baylor Scott & White Health (Dallas, TX)
- …calls, visits and correspondence concerning complaints. + Upon notification of a complaint , accurately enter information in the database promptly. This ensures data ... current when accessed. Update information in the database throughout the patient complaint resolution process. + Visits with patients or family members regarding… more
- Molina Healthcare (Fort Worth, TX)
- …that internal teams and delegated vendors must follow, and you keep complaint data synchronized across appeals & grievances, enrollment, claims, pharmacy, and ... * Demonstrated skill in root-cause triage that routes each complaint to the correct business owner on first touch....can trace CTM data end-to-end and verify secure, accurate handling by all partners. 4. Continuous Improvement & Strategic… more
- ABM Industries (San Antonio, TX)
- …of technical organizations to improve technical knowledge. + Demonstrate capability of a handling heavy workload of calls + Upon receiving a customer complaint , ... and when planning to return. + Explore a customer complaint to determine the real problem. + Respond to...schedule + Scheduling report time concurrent with jobs + Handling interruptions in stride + Having the proper tools,… more
- BioBridge Global (San Antonio, TX)
- …and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes. Commit to and abide by the character of BioBridge Global's ... satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes. **Major Duties and Responsibilities** Essential Tasks Maintain strict… more
- Quality Technology Services, LLC (Irving, TX)
- …+ Familiarity with central chilled water plant systems, Computer Room Air Handling (CRAH) Units and facility operations. + Familiarity with power distribution ... We prohibit retaliation against individuals who bring forth any complaint , orally or in writing, to the employer or...who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster… more
- Sharecare (Austin, TX)
- …the phones are answered within the established Service Level Agreements. + ** Complaint Resolution** **: Handle escalated customer complaints or complex issues.** + ... with Clients as needed, including but not limited to implementations, complaint resolution and process improvement discussions. + **Training and Development** **:… more
- Element Materials Technology (Houston, TX)
- …to ensure timely disposal in accordance with internal processes and 30-day handling requirements. + Oversee scrap and waste disposal in compliance with contractual ... to management. + Support general warehouse functions, including material handling , 5S (Sort, Set in order, Shine, Standardize, Sustain)...the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation,… more
- Houston Methodist (Houston, TX)
- …in tray assembly, simple food preparation, serving customers, replenishing stations, cash handling and transporting food carts in a timely manner. The Food Service ... and glassware. Removes damaged items. Assists and directs employees in proper food handling and portioning. Knows prices of all food items and operates cash register… more