- Federal Aviation Administration (Concord, CA)
- …performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved ... complaints to a higher-level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase… more
- Sutter Health (Burlingame, CA)
- …the patient and family experience through the investigation of patient/family complaints , concerns, and other feedback received by the organizations. Complaints ... and grievances include, but are not limited to, the care provided by physicians and other health care professionals, potential liability, quality of care, Sutter Health policy and procedure, and extensive conflict resolution with challenging patients and… more
- Walgreens (San Francisco, CA)
- …courteous, friendly, and efficient. + Responds to customer inquiries and complaints , maintains and improves overall image of pharmacy department. **Operations** + ... of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to… more
- City National Bank (Beverly Hills, CA)
- …from performing account specific operational responsibility. Resolves client inquiries/ complaints and identifies cross-selling opportunities by assessing deposit ... requests to ensure completion and satisfaction. * Resolve client inquiries and complaints and take appropriate action to prevent future problems. Contact clients… more
- Walmart (Santa Clarita, CA)
- …to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance ... Club, etc.); auditing on-line customer feedback; working to resolve customer complaints and escalating unresolved issues to management; and identifying trends… more
- Compass Group, North America (Palm Desert, CA)
- …regarding personal or medical information that is shared. + Promptly addresses complaints or issues; relays relevant information or complaints directly to ... supervisor. + Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. + Operates a variety of equipment, including fire extinguishers, telephones, iced… more
- Dignity Health (Rancho Cordova, CA)
- …employees and providers receive excellent customer service. Responds to patient complaints ; works to resolve complaints and implements proactive measures ... to prevent similar occurrences from occurring. **Qualifications** **Minimum Qualifications:** - Possesses 3 years of managing contact center teams, or a combination healthcare and contact center teams, in a large and multi-site organization. Has demonstrated… more
- Compass Group, North America (San Jose, CA)
- …Ensures timely, efficient meal service; supervises serving of meals. + Responds to customer complaints in person at the time of the complaint and via email for ... electronic complaints . + Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service. + Determines work… more
- City Wide Facility Solutions (Ontario, CA)
- …performance and compliance with client requirements, trouble-shooting customer request/ complaints , coordinating site visits, and developing long-term relationships ... the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. + Approve Night… more
- Cardinal Health (Sacramento, CA)
- …products and services (order status, discrepancies, pricing/product inquiries, complaints , returns) + Provides accurate information about product availability, ... teams to resolve customer issues, such as order discrepancies or product complaints + Communicate proactively with customers to provide updates on order status… more
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