- Teledyne (Mountain View, CA)
- …directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. + Provide training/training programs as ... needed. + Ensures compliance with company and industry standards. + Continuously promote right first time and drive first pass yield. Other Responsibilities: + Critical thinking, Sound decision maker and strict attention to detail. + Coordinate cross training… more
- Catalent Pharma Solutions (San Diego, CA)
- …**The Role:** + Internal Investigations on cGMP issues, trends, and customer complaints + Review and approve GMP documentation, including SOPs, Manufacturing Batch ... Records, validation protocols and reports, and executed Batch Records for cGMP compliance and clarity + Oversite of data Integrity programs, process integration and procedural harmonization with other CSS sites, raw materials and finished goods release… more
- The County of Los Angeles (Los Angeles, CA)
- …Evaluate procedures periodically and revise them as necessary. + Investigate and answer complaints about patient care and explain to patients who complain why other ... patients receive treatment out of turn. + Maintains safe conditions and control over patients, employees, and visitors in the area; investigates and prepares reports on accidents and other incidents; + Verifies that all nursing tasks and ordered treatments… more
- Compass Group, North America (San Luis Obispo, CA)
- …for quality, productivity and safety. + Acts as the contact person for employees with complaints or requests for time off. + May act as a mentor, develop employees ... and encourage workers to set goals and strive for advancement within the organization. + Perform other duties as assigned. **The Benefits** We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full… more
- Marriott (San Jose, CA)
- …programs. **Providing Exceptional Customer Service** * Handles guest problems and complaints effectively. * Empowers employees to provide excellent customer service. ... * Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. **Managing Profitability** * Helps establish priorities for total property maintenance needs. * Ensures on-going… more
- Marriott (Chula Vista, CA)
- …quality and service levels. * Responds to and handles guest problems and complaints . * Empowers employees to provide excellent customer service. * Ensures employees ... understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees.… more
- Sage Hospitality Group (Sonoma, CA)
- …front desk team members to ensure a quality operation. + Resolve customer issues, complaints , problems in a quick, efficient manner to maintain a high level of ... customer satisfaction and quality service. + Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. + Regularly calculates and/or posts… more
- Terumo Medical Corporation (Los Angeles, CA)
- …Inventory Management policies, the prompt recognition and forwarding of customer complaints (ie adverse events, product performance reports, etc.) to Quality ... Assurance (QA), and by ensuring all promotional messaging (ie branding strategies, product claims, etc.) and materials (ie literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo's policy on… more
- Veterans Affairs, Veterans Health Administration (San Diego, CA)
- …clinics; providing information to patients necessary to resolve VA Handbook complaints ; interacting with both internal and external customers; reviewing and ... documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients;… more
- The County of Los Angeles (Los Angeles, CA)
- …reports. Monitors contract janitorial services. Investigates and resolves service complaints . Reports building conditions requiring repair or maintenance. Ensures an ... adequate inventory of chemicals, supplies, and equipment is stocked and distributed to cleaning crews. Ensures cleaning equipment is properly maintained; identifies worn out or damaged equipment for salvage. Occasionally performs the work of a custodian.… more