- Tractor Supply Company (Buellton, CA)
- …+ Perform regular and promotional price change activities. + Resolve customer complaints /issues and ensure the customer has a Legendary shopping experience that ... differentiates from the competition. + Adhere to loss prevention standards and respond to any alarm calls as needed. + Communicate with Team Members on job functions, responsibilities and financial goals. + Operate cash register/computer supervising cash… more
- CVS Health (Sacramento, CA)
- …contract. + Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system. + ... Educates providers on our self-ser‐vice options; Assists providers with credentialing and re-credentialing issues. + Responds to re‐quests received from Aetna's Law Document Center regarding litigation; lawsuits Handles extensive file review requests. +… more
- Robert Half Office Team (San Diego, CA)
- …via phone, email, and chat + Resolve customer inquiries, issues, and complaints promptly and professionally + Document all customer interactions accurately in the ... CRM system + Collaborate with team members and escalate complex issues as needed + Maintain knowledge of products, services, and company policies to better assist customers + Meet or exceed daily performance metrics and quality assurance standards Requirements… more
- CBRE (San Jose, CA)
- …the work performed by outside contractors. Respond to common inquiries or complaints from clients, co-workers, and/or supervisors. + Direct the implementation of a ... preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform repairs and emergency maintenance as needed. + Review and sign off on inspections of building systems including fire alarms, HVAC, and… more
- SpaceX (Hawthorne, CA)
- …policies and procedures + Handle escalated customer issues and complaints , providing resolution and maintaining customer satisfaction + Identify opportunities ... for process improvements and implement changes to enhance efficiency and customer experience + Collaborate with other departments to streamline processes and improve service delivery + Analyze customer support metrics and prepare reports on team performance,… more
- Celestica (San Jose, CA)
- …analyzes cust.surveys and self-assessments. + Receives and resolves customer issues and complaints . Acts as a customer advocate to drive prioritization of projects ... and responses to problems/issues. + Manages cust.account profitability. + Participates in forecasting, planning and monitoring of efficiency and execution of account strategies. + Participates in the pricing/bid preparation process and contract development and… more
- National Express (Santa Ana, CA)
- …corporate office in accordance with Company policy. + Investigate customer service complaints relative to safety issues and take appropriate corrective action. + ... Administer and maintain Company Safe Driver Award Program. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager. + Other duties as assigned Company… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …full scale manufacturing + Conducts root cause investigations of product complaints and quality issues; initiates corrective actions; monitors implementation and ... effectiveness of corrective actions + Participates in the CAPA and Situational Analysis process through ownership of corrections and corrective actions + Participates in risk management activities and the risk management file **Minimum Requirements:** +… more
- ASM Global (Burbank, CA)
- …as assigned according to each event. + Reports any customer concerns and/or complaints to Banquet Captain. + Breaks down tables and banquet equipment after each ... event. + Cleans and returns serving pieces to proper storage area. + Adheres to strict grooming standards and policies of company. + Follows service standards, procedures and guidelines. + Performs other duties as assigned and deemed necessary. Qualifications… more
- Breakthru Beverage Group (Carlsbad, CA)
- …products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate, to management. Achieves sales ... and merchandising objectives. + Strategizes/preplans on how best to achieve objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information. + Understands and… more