- SpaceX (Hawthorne, CA)
- …policies and procedures + Handle escalated customer issues and complaints , providing resolution and maintaining customer satisfaction + Identify opportunities ... for process improvements and implement changes to enhance efficiency and customer experience + Collaborate with other departments to streamline processes and improve service delivery + Analyze customer support metrics and prepare reports on team performance,… more
- Celestica (San Jose, CA)
- …analyzes cust.surveys and self-assessments. + Receives and resolves customer issues and complaints . Acts as a customer advocate to drive prioritization of projects ... and responses to problems/issues. + Manages cust.account profitability. + Participates in forecasting, planning and monitoring of efficiency and execution of account strategies. + Participates in the pricing/bid preparation process and contract development and… more
- National Express (Santa Ana, CA)
- …corporate office in accordance with Company policy. + Investigate customer service complaints relative to safety issues and take appropriate corrective action. + ... Administer and maintain Company Safe Driver Award Program. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager. + Other duties as assigned Company… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …full scale manufacturing + Conducts root cause investigations of product complaints and quality issues; initiates corrective actions; monitors implementation and ... effectiveness of corrective actions + Participates in the CAPA and Situational Analysis process through ownership of corrections and corrective actions + Participates in risk management activities and the risk management file **Minimum Requirements:** +… more
- ASM Global (Burbank, CA)
- …as assigned according to each event. + Reports any customer concerns and/or complaints to Banquet Captain. + Breaks down tables and banquet equipment after each ... event. + Cleans and returns serving pieces to proper storage area. + Adheres to strict grooming standards and policies of company. + Follows service standards, procedures and guidelines. + Performs other duties as assigned and deemed necessary. Qualifications… more
- Breakthru Beverage Group (Carlsbad, CA)
- …products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate, to management. Achieves sales ... and merchandising objectives. + Strategizes/preplans on how best to achieve objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information. + Understands and… more
- Horizon Services, Inc. (Hayward, CA)
- …clinical supervision, and trainings + Receive, acknowledge and address resident/beneficiary complaints in a timely manner as needed + Ensure adequate documentation ... of services by relevant staff, + perform random audit of files on a monthly basis with support of Compliance Manager + Maintain a working knowledge of recovery and evidence-based practices, as well as contract requirements + Other support and supervisory… more
- Amentum (Sacramento, CA)
- …documents. - Ability to respond effectively to the most sensitive inquiries or complaints . - Ability to write speeches and articles using original or innovative ... techniques or style. - Ability to integrate regulatory, customer, political and market information into effective business strategies and plans. - Strong interpersonal skills including tact and flexibility to work effectively with senior managers and… more
- Breakthru Beverage Group (San Diego, CA)
- …products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate, to management. Achieves sales ... and merchandising objectives. + Strategizes/preplans on how best to achieve objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information. + Understands and… more
- Cedars-Sinai (Beverly Hills, CA)
- …or services using administrative knowledge and direct inquiries or complaints to appropriate medical staff members, administrative staff, insurance plans, ... and other departments to ensure satisfactory resolution. + Assists with administrative support activities to address physician and staff concerns such as facilities management, patient billing, utilization management, quality management, risk management, human… more