- British Swim School (San Ramon, CA)
- …face + respond promptly to customer inquiries + handle and resolve customer complaints + obtain and evaluate all relevant information to handle product and service ... inquiries + provide pricing and delivery information + perform customer verifications + set up new customer accounts + process orders, forms, registrations and requests + organize workflow to meet customer timeframes + direct requests and unresolved issues to… more
- Avenue5 Residential, LLC (Riverside, CA)
- …guidelines established within the property management agreement + Respond to resident complaints and issues and serve as liaison to residents and the corporate ... office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations + Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing… more
- Edwards Lifesciences (Irvine, CA)
- …focus on implementing and optimizing quality engineering practices related to Complaints Investigation, Post Market Surveillance and Risk Management while ensuring a ... culture of quality and compliance with global regulatory requirements. **How you will make an impact:** * Investigate complex product quality and compliance issues (eg Product Risk Assessment, CAPAs, non-conformances, audit observations) based on engineering… more
- ASM Global (Del Mar, CA)
- …including food and beverages, supplies and restaurant equipment + resolving customer complaints regarding food quality and service + making sure the food & ... beverage areas complies with health and food safety regulations Supervisory Responsibilities Familiar with OSHA, Health Dept., working knowledge of ABC laws, and Serv-Safe, LEAD and/or TIPS, Responsible Beverage Service (RBS) & POS System proficiency is very… more
- Allied Universal (Pleasanton, CA)
- …in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General ... Manager + Safeguard personnel information as it relates to pay, benefits and performance by ensuring company record keeping is followed + Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not… more
- Western Digital (San Jose, CA)
- …long and short-term effects, and exercising sound judgment when handling complaints , confidential and sensitive issues + Demonstrate ability to deliver consistent ... positive results through influencing, coordinating, and managing the efforts of others **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or… more
- Allied Universal (Pleasanton, CA)
- …manager regarding client issues or concerns, employee performance issues, guest complaints , injuries, or other important facts related to account/event assigned + ... Create venue dot maps deployment sheets, show grids, etc. + Complete and submit all paperwork (incident reports, workers compensation filings, etc.) according to policy, along with the event file, to direct manager + Oversee and maintain Core staffing, key… more
- ASM Global (Los Angeles, CA)
- …policies and procedures, ensuring timely response and follow up to violations and complaints from guests, clients, and employees. Follow all rules and regulations as ... outlined in the policies and procedures manual and ensure compliance by Security personnel.* Work with Guest Services staff in managing large crowds under constantly changing event environments. Assure property is secure and that no damage occurs due to… more
- Allied Universal (Napa, CA)
- …any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager ... and/or Corporate HR Director may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director + May be responsible for administering counseling or disciplinary actions… more
- Marriott (Dana Point, CA)
- …on product quality and service levels. * Handles guest problems and complaints . * Empowers employees to provide excellent customer service. * Emphasizes guest ... satisfaction during all departmental meetings and focusing on continuous improvement. * Strives to improve service performance. **Conducting Human Resources Activities** * Solicits employee feedback, utilizing an "open door" policy and reviewing employee… more