- IBM (San Francisco, CA)
- …PLM) . Solid understanding of quality processes, change management, CAPA, complaints , audit management, and product lifecycle workflows. . Experience designing ... API-based integrations (REST/SOAP), middleware platforms, and enterprise data flows. . Knowledge of GxP, validation processes (CSV), and regulated system documentation. . Strong communication, stakeholder engagement, and cross-functional leadership abilities.… more
- IHG (San Francisco, CA)
- …VIPs, repeat visitors and club members. + Help guests with their questions and complaints to achieve complete guest satisfaction. + Look smart - wear your uniform ... with pride. Responsible Business + Maintain and order supplies and equipment whilst minimizing waste and maintaining "green" initiatives (example: container recycling, and cleaning agents). + Reunite items with owners - and log any lost and found property. +… more
- Robert Half Office Team (San Diego, CA)
- …via phone, email, and chat + Resolve customer inquiries, issues, and complaints promptly and professionally + Document all customer interactions accurately in the ... CRM system + Collaborate with team members and escalate complex issues as needed + Maintain knowledge of products, services, and company policies to better assist customers + Meet or exceed daily performance metrics and quality assurance standards Requirements… more
- Celestica (San Jose, CA)
- …analyzes cust.surveys and self-assessments. + Receives and resolves customer issues and complaints . Acts as a customer advocate to drive prioritization of projects ... and responses to problems/issues. + Manages cust.account profitability. + Participates in forecasting, planning and monitoring of efficiency and execution of account strategies. + Participates in the pricing/bid preparation process and contract development and… more
- National Express (Santa Ana, CA)
- …corporate office in accordance with Company policy. + Investigate customer service complaints relative to safety issues and take appropriate corrective action. + ... Administer and maintain Company Safe Driver Award Program. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager. + Other duties as assigned Company… more
- ASM Global (Burbank, CA)
- …as assigned according to each event. + Reports any customer concerns and/or complaints to Banquet Captain. + Breaks down tables and banquet equipment after each ... event. + Cleans and returns serving pieces to proper storage area. + Adheres to strict grooming standards and policies of company. + Follows service standards, procedures and guidelines. + Performs other duties as assigned and deemed necessary. Qualifications… more
- Horizon Services, Inc. (Hayward, CA)
- …clinical supervision, and trainings + Receive, acknowledge and address resident/beneficiary complaints in a timely manner as needed + Ensure adequate documentation ... of services by relevant staff, + perform random audit of files on a monthly basis with support of Compliance Manager + Maintain a working knowledge of recovery and evidence-based practices, as well as contract requirements + Other support and supervisory… more
- Amentum (Sacramento, CA)
- …documents. - Ability to respond effectively to the most sensitive inquiries or complaints . - Ability to write speeches and articles using original or innovative ... techniques or style. - Ability to integrate regulatory, customer, political and market information into effective business strategies and plans. - Strong interpersonal skills including tact and flexibility to work effectively with senior managers and… more
- Marriott (Chula Vista, CA)
- …on product quality and service levels. * Handles guest problems and complaints . **Maintaining Culinary Goals** * Achieves and exceeds goals including performance ... goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. *… more
- Breakthru Beverage Group (San Diego, CA)
- …products to customers in extenuating circumstances, handling customer issues and complaints and referring these issues, as appropriate, to management. Achieves sales ... and merchandising objectives. + Strategizes/preplans on how best to achieve objectives by understanding company pricing and product programming information on a monthly basis and maintaining accurate historical account purchase information. + Understands and… more