- Marriott (Dana Point, CA)
- …Empowers employees to provide excellent customer service. * Handles guest problems and complaints . * Interacts with guests to obtain feedback on product quality and ... service levels. **Managing and Conducting Human Resource Activities** * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Participates in training specialty restaurant… more
- University of Southern California (Los Angeles, CA)
- …enhance patient care programs. + Investigates and resolves incidents and complaints or suggestions from physicians, patients, visitors, and staff. Corrects ... deficiencies, if any, and prepares documentation or explanation as needed. Liaises with other departments to facilitate problem resolution. Records and investigates all incidents/accidents that occur. Directly or indirectly supervises all subordinate staff.… more
- Compass Group, North America (Big Bear Lake, CA)
- …for issuing cash refunds. + Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. + Responsible for all assigned change ... funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards. + Observes customer purchases in the cafe line and differentiates between standard portions. + Replenishes condiments, coffee, other beverages and general… more
- Robert Half Office Team (Alhambra, CA)
- …questions and concerns with speed and professionalism . Resolving customer complaints , managing database records, drafting status reports on customer service issues ... . Data entry and research as required to troubleshoot customer problems Requirements Customer Service Representatives must have excellent communication skills and knowledge of MS Word, Excel and customer database systems. Previous customer service experience… more
- Howmet Aerospace (Fullerton, CA)
- …for the company in coordinating and resolving customer and supplier complaints and concerns, relative to quality performance, investigations, system audits and ... corrective actions. + Participate as assigned on Process Improvement Teams or other Continuous Improvement Groups. + Prepare periodic and special reports on quality statistics and other related quality issues on assigned program(s) or product area(s). + Review… more
- Dignity Health (Arroyo Grande, CA)
- …and is responsible for the safekeeping of patient records.1.8 Ensures physician complaints are kept to a minimum. + PROFESSIONAL CONDUCT2.1 Employee has the ... willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management.2.2 Follows established hospital and department policies.2.3 Communicates well with supervisor… more
- City of Long Beach (Long Beach, CA)
- …specifications; conducts environmental compliance checks, investigates and responds to citizen complaints ; writes reports and makes estimates of a specialized nature ... in connection with various engineering projects; assists in preparing cooperative agreements; prepares and interprets legal descriptions and plat maps; monitors progress of less complex projects conducted by Civil Engineering Assistants and/or outside… more
- Hilton (San Diego, CA)
- …resolve issues in a timely, friendly and efficient manner + Field guest complaints , conduct research and resolve and negotiate solutions for guest satisfaction + ... Receive, input, retrieve and relay messages to guests **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued… more
- Marriott (Dana Point, CA)
- …a relationship and loyalty to the company. * Handles guest complaints and disputes following the instant pacification procedures. **Conducting Human Resource ... Activities** * Monitors reservations sales agents while on phone calls. * Maintains departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. * Utilizes all available on the job training… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Evaluates and treats patients with acute, chronic complaints and health maintenance concerns related to specialty. + Obtains complete histories ... and performs pertinent physical exams with assessment of normal and abnormal findings on new and return patients. + Performs or requests and evaluates diagnostic studies as indicated upon evaluation of the patient. + Administers medications according to the… more