- Stanford Health Care (Newark, CA)
- …and other non-clinic clients. + Investigates escalated customer inquiries or complaints , ensuring prompt and satisfactory resolution while maintaining a high level ... of customer satisfaction. + Initiates and participates in clinic/department meetings and hospital projects and committees. + Contributes to the development and implementation of contact center strategies and initiatives to optimize call routing, reduce wait… more
- J&J Family of Companies (Santa Clara, CA)
- …summary (or final) reports. Process, investigate, and complete customer complaints . **Requirements:** Employer will accept a Master's degree in Manufacturing, ... Mechanical, Industrial Engineering, or related field and 2 years of experience in the job offered or in a Senior Quality Engineer-related occupation. This job posting is anticipated to close on 1/9/2026. Johnson & Johnson is an Equal Opportunity Employer. All… more
- CBRE (Menlo Park, CA)
- …partners to address issues. . Respond to customer requests and complaints promptly through various communication channels with accurate and thorough information ... according to the specific request. Coordinate load-in, set-up, and strike of rotational vendors (ie, Pop-Up Shop). Request building and/or equipment services as needed. . Ensure client and company materials comply with client and company brand guidelines.… more
- San Diego Theatres (San Diego, CA)
- …guests and employees. + Coordinate with Front of House Managers to address guest complaints with problem resolution. + Provide 15 minute and 30 minute breaks for ... staff throughout their shifts. + Recommend disciplinary actions to Manager. + Maintains records of all staff sign-in sheets, timesheets and log sheets and report findings to the Public Safety Manager. + Complete other duties as assigned by Manager. SUPERVISORY… more
- Transdev (Antioch, CA)
- …late vehicle service and verify "No Shows" with customers. + Resolve service-related complaints . + Create daily route maps of the reservations for the drivers. + ... Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work… more
- City of Stockton, CA (Stockton, CA)
- …responds to and resolves difficult and sensitive customer inquiries and complaints ; resolves contractor claims; ensures improvements to customer service are carried ... throughout area of responsibility. + Provides technical assistance and advice to other sections and City staff in areas of responsibility; stays abreast of new and proposed laws, regulations, codes, methods, materials, techniques, and applications in area of… more
- The County of Los Angeles (Los Angeles, CA)
- …Essential Job Functions Position Responsibilities + Assists in resolving complaints /problems related to Workers' Compensation + Assists in developing new ... or updating current Workers' Compensation programs, policies, and procedures + Monitors the Los Angeles County Self - Insured Workers' Compensation program + Prepares various complex documents (eg, detailed settlement authorizations, fiscal reconciliations,… more
- TAD PGS, Inc. (Brea, CA)
- …+ Establish records on internal deficiencies and their resolution. + Resolve complaints from outside sources. + Collect and analyze information on client ... satisfaction, utilizing the results to promote, throughout the organization, a sensitivity to client requirements. + Maintain Conformity Assessment Group, including test labs and surveillance accreditations, and coordinate activities as necessary with… more
- City of Stockton, CA (Stockton, CA)
- …shelter procedures applicable to County employees. + Investigates and resolves complaints regarding animal services and shelter activities; ensures observance of ... safe working practices. + Works with other agencies, departments, concerned groups and private organizations to coordinate existing services. + Ensures compliance of section activities to pertinent codes, regulations and guidelines; coordinates with City… more
- SCI Shared Resources, LLC (Whittier, CA)
- …daily and prepare reports for accounting department + Act on customer complaints to provide satisfactory resolution + Continually strive to improve through education ... and experience. Maintain a continuous development plan and make steady, ongoing progress toward skill enhancement + Project a favorable image of the company to promote its' goals, and to enhance public recognition and acceptance of all its efforts + Report to… more