- IHG (Los Angeles, CA)
- …+ Respond to, log and follow up with all guest queries and complaints , ensuring that they are resolved; resulting in optimum guest satisfaction. Analyze guests ... complaint patterns and implement preventive action plans in liaison with other operational departments + Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel + Be prepared and equipped to meet the diverse… more
- Maersk (Santa Fe Springs, CA)
- …work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. \#INDEED **Education and/or Experience** + ... High school diploma or general education degree (GED); or equivalent combination of education and experience. + Minimum 5 years of warehouse operations management experience + Must have experience working in production based/fast paced environment + Warehouse… more
- Marriott (Pomona, CA)
- …and service levels. * Responds to and handles guest problems and complaints . * Empowers employees to provide excellent customer service. Establishes guidelines so ... employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. * Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. **Managing and Conducting Human… more
- Compass Group, North America (Long Beach, CA)
- …tray delivery and tray retrieval process + Resolves patient concerns or complaints immediately and/or via escalation + Performs other duties as assigned ... **Qualifications:** + 2 years of food service experience + Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation + Supervisory, leadership, management and coaching skills + Communication skills both… more
- WestRock Company (Fontana, CA)
- …and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Assign projects to appropriate team ... members to ensure success * Monitor and achieve the meeting of our cost savings commitments to our customers * Direct and manage multiple projects with key customers while ensuring their success. * Experience managing relationships with customers. * Make day… more
- ABM Industries (Los Angeles, CA)
- …applications, including Excel and Word . Ability to handle and resolve customer complaints in a courteous and effective manner. . Familiarity with SKIDATA equipment ... and systems is highly preferred **QUALIFICATIONS:** + Must be 18 years of age or older. + Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available **Preferred Qualifications** +… more
- Sacramento Behavioral Healthcare Hospital (Santa Rosa, CA)
- …processes, work orders and audits. . Addresses and resolves patient and family complaints . Proactively works with NM and other hospital leaders when a complaint ... becomes a potential grievance and alert the hospital's Internal Patient Advocate. Requirements POSITION Requirements: Education/Licensure . Current license as a Registered Nurse in the State of California. . Current Cardiopulmonary Resuscitation (CPR)… more
- Transdev (San Francisco, CA)
- …abuse, etc. Candidate must be capable of conducting follow up on specific complaints , especially those of a serious or recurring nature. This candidate must be ... capable of developing and regularly filing a variety of reports, including field observation reports, general field/office activity summary reports various transaction and trip audit reports, and special reports as directed, and must be capable of working with… more
- Walmart (San Jacinto, CA)
- …proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and ... standardsOversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the communityEnsures compliance with Company and legal policies procedures and regulations for the Vision Center by… more
- Stanford University (Stanford, CA)
- …**Customer Service** : + Provide operational response to customer inquiries and complaints regarding water quality, pressure, taste, odor, leaks, and blockages. + ... Coordinate with and notify customers in advance of needed water operational service interruptions. + May perform other duties as needed. **Qualifications** **Education and Experience** : + Associate or bachelor's degree in engineering or a related technical… more