- Veterans Affairs, Veterans Health Administration (Long Beach, CA)
- …subordinate personnel on work and administrative matters; (6) Hearing and resolving complaints of subordinates and referring more serious complaints not resolved ... to higher level supervisors; (7) Recommending and/or taking disciplinary action where appropriate; (8) Identifying developmental and training needs of subordinates and providing or making provision for such development and training; (9) Duties as assigned by… more
- ThermoFisher Scientific (Santa Clara, CA)
- …and root cause analyses (RCCA) on product defects, procedural issues, and customer complaints . Apply advanced problem-solving tools such as 8D, 5 Whys, Ishikawa, and ... documentation. + Provide leadership across Quality programs such as CAPA, Complaints , Build Control, Risk Management (FMEA), and Quality System optimization while… more
- Fresenius Medical Center (Carson, CA)
- …RN. Responsible for reporting and documenting all new and unusual incidents, information, complaints , or problems to the RN. + Promotes and assists in the ... and inquires as to their well-being since their last treatment. Reports any complaints or observations to the FMCNA RN. + Evaluates vascular access for patency… more
- Compass Group, North America (Palm Desert, CA)
- …regarding personal or medical information that is shared. + Promptly addresses complaints or issues; relays relevant information or complaints directly to ... supervisor. + Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. + Operates a variety of equipment, including fire extinguishers, telephones, iced… more
- Transdev (Irvine, CA)
- …client service + Ensures the timely investigation and resolution of customer complaints including working with other departments to research and gather information + ... (eg, Trapeze, DriveCam, Genesys, Service Infractions) to research, analyze, and resolve complaints , incidents, and concerns + Monitor and respond to the No-Show… more
- The County of Los Angeles (Los Angeles, CA)
- …departmental Board liaison for the investigation and response to inquiries and complaints of a controversial nature having potential for media coverage and community ... concern. + Refers requests for information and constituent complaints from Board Offices to the appropriate division and ensures a timely, coordinated response. +… more
- Carrington (Orange, CA)
- …and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints ; and resolving problems. * Oversees the daily operation of ... * Assists Early Stage Collections Specialists with escalation calls, addresses complaints , and resolves problems. * Reviews and revises daily productivity reports.… more
- Savers | Value Village (Dublin, CA)
- …communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies and procedures. ... Service + Receive and respond to customer/donor questions, requests and complaints . + Deliver a positive and unforgettable customer/donor experience by setting… more
- Lowe's (Bakersfield, CA)
- …as a primary escalation point for the most significant and impactful customer complaints + Program Execution + Manages store opening and closing procedures + ... safe and free of clutter + Funnels non-MOD activities (eg, customer complaints , management approvals, and other run the business activities including opening and… more
- Adecco US, Inc. (South San Francisco, CA)
- …Complaint Resolution:** Professionally and patiently handle customer inquiries and complaints regarding delays, lost, or damaged parcels; provide solutions and ... Excellent communication skills and patience, with the ability to handle customer complaints and work under pressure effectively. + Strong attention to detail,… more