- MyFlorida (Tallahassee, FL)
- …of Florida from fraud, and serves as the agency's point-of-contact for complaints and inquiries; provides the public with information on the Attorney General's ... and resources; and provides meaningful help to consumers toward resolving complaints through referrals and informal mediation when appropriate. During declared… more
- MyFlorida (Miami, FL)
- …that analysis to further investigations or litigation. Candidates will review complaints , speak with complainants and witnesses, review documents including ... complaints and financial statements, provide analysis of trends emerging in complaints and violations of FDUTPA. This position may also require the analysis of… more
- EverBank (Jacksonville, FL)
- …service in the case of escalated or red-flagged questions, comments and complaints regarding the company's products or services to improve the performance of ... and the company. **Key Responsibilities and Duties** + Reviews escalated customer complaints to determine validity, risk and cause of the complaint. + Audits… more
- Highmark Health (Tallahassee, FL)
- …and family concerns. Duties include service recovery and resolution of complaints , management of complaint and grievance process, patient and family advocacy, ... **ESSENTIAL RESPONSIBILITIES** + Effectively triage, investigate, resolve and document complaints and grievances while ensuring adherence to the Patient Bill… more
- MyFlorida (Tallahassee, FL)
- …and the Internal and External Grievances, including, EEOC and FCHR complaints and collective bargaining grievances. The position is responsible for processing ... reports. + Conducting assigned investigations and responses to formal and informal complaints , including internal, EEOC and FCHR complaints and collective… more
- MyFlorida (Tallahassee, FL)
- …of Florida from fraud, and serves as the agency's point-of-contact for complaints and inquiries; provides the public with information on the Attorney General's ... and resources; and provides meaningful help to consumers toward resolving complaints through referrals and informal mediation when appropriate. During declared… more
- MyFlorida (Tallahassee, FL)
- …Unit Your Specific Responsibilities: + Analyzes and processes medical/allied health complaints consisting of Code 15 Reports (Hospital, Nursing Home & Assisted ... Living Facility), civil malpractice settlements, civil complaints , hospital disciplinary reports, internet prescribing/unlicensed storefront pharmacies and consumer … more
- MyFlorida (Fort Lauderdale, FL)
- …service delivery practices, training and technical assistance, researching provider related complaints , ensuring providers who are not in compliance submit and ... alerts are addressed within required timeframes. Follow up on any provider complaints received. Ensure any identified client health and safety issues are immediately… more
- University of Miami (Miami, FL)
- …system, providing support and assistance for patient experience concerns and complaints . The Patient Experience Specialist performs detailed work on the timely ... and thorough review of complex and sensitive feedback and complaints to correctly classify and direct each case to the appropriate individual(s) or department(s) for… more
- IHG (Miami, FL)
- …the hotel. Such investigations may include theft or lost items, noise complaints , assault complaints , food poisoning complaints , intoxication incidents, ... in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. + Promote teamwork and… more