- Monro Muffler/Brake (Tampa, FL)
- ….Attend to all guest needs in areas of sales, service, complaints , and adjustments. .Build guest relationships to maximize customer satisfaction, loyalty, ... and retention. .Assist technicians in conveying repair and service needs to guests. .Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. .Assist with inventory management to… more
- Danaher Corporation (Pensacola, FL)
- …statistical trends. Additionally, the Quality Engineer addresses customer complaints , resolves production quality issues, collaborates with cross-functional teams ... to identify root causes, and drives continuous improvements to deliver high-quality products. Additionally, they support new product introduction projects. This position reports to the Sr. Quality Engineer Team Leader and is part of the Quality Engineering… more
- Compass Group, North America (Orlando, FL)
- …retention + Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors + Interfaces with legal and ... human resources to obtain procedures for various customer and employee related charges + Conducts appropriate annual and semi-annual performance evaluations + Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on… more
- Tractor Supply Company (Deland, FL)
- …and development, and maintaining a productive work environment. + Resolve customer complaints /issues and ensure the customer has a positive experience. + Train Team ... Members on the appropriate application of policies and procedures. + Operate cash register/computer + Perform Opening/Closing procedures. + Transport and make deposits to the bank. + Supervise cash handling procedures. + Adhere to loss prevention standards and… more
- AdventHealth (Maitland, FL)
- …for the effective implementation and sustainment of consumer initiatives and escalating complaints as needed. Develop creative plans to meet consumer needs. Also, ... provide oversight and accountability of productivity for Five9, Online and In Office Scheduling, CxC referrals. Deliver on our Team Member Promise through team leadership development conversations utilizing TalentCare, providing oversight and accountability… more
- Community Health Systems (Naples, FL)
- …or trouble calls, ensuring all tasks are completed without valid written complaints . + Conducts routine inspections of facility equipment and systems to identify ... and address potential problems or safety hazards, ensuring compliance with healthcare codes, regulations, and facility standards. + Ensures all maintenance work adheres to Joint Commission standards, local building codes, fire safety regulations, and other… more
- Carnival Cruise Line (Miami, FL)
- …arbitration proceedings related to crew medical cases. + Lead investigations into complaints or concerns regarding crew medical issues. + Conduct utilization reviews ... to assess medical necessity and customary costs and contribute to documentation accuracy. + Identify areas of improvement with healthcare providers and assistance companies and work with necessary stakeholders to build relationships, improve workflows and grow… more
- Molina Healthcare (Miami, FL)
- …plans for deficiencies found. + Responds to legislative inquiries/ Sales complaints (state insurance regulators, Congressional, etc.). + Leads projects to achieve ... Sales compliance objectives. + Interprets and analyzes state and federal regulatory manuals and revisions. + Interpret and analyze federal and state rules and requirements for proposed & final rules for Sales Oversight. + Interact with Molina external… more
- Hilton (Miami Beach, FL)
- …resolve issues in a timely, friendly and efficient manner + Field guest complaints , conduct research and resolve and negotiate solutions for guest satisfaction + ... Receive, input, retrieve and relay messages to guests **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued… more
- University of Miami (Coral Gables, FL)
- …the Deputy Title IX Coordinator for faculty. Responsible for reviewing Title IX complaints and allegations that involve faculty and directing them to the appropriate ... investigative unit; responsible for reviewing grievances in partnership with the Vice Provost and for planning, conducting, and communicating results of investigations into alleged faculty misconduct. + Acts as a liaison between faculty members and the Vice… more