- Molina Healthcare (Miami, FL)
- …documents calls and interactions. + Assists in the reviews of state or federal complaints related to claims. + Supports the other team members with several internal ... departments to determine appropriate resolution of issues. + Researches tracers, adjustments, and re-submissions of claims. + Adjudicates or re-adjudicates high volume of claims in a timely manner to ensure compliance to departmental turn-around time and… more
- Walgreens (Sarasota, FL)
- …courteous, friendly, and efficient. + Responds to customer inquiries and complaints , maintains and improves overall image of pharmacy department. **Operations** + ... Manages the daily operation of the pharmacy department. + Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients,… more
- Mass Markets (Tampa, FL)
- …+ Process transactions using toll operations back-office systems. + Handle customer complaints and escalate complex issues as needed. + Maintain accurate records of ... customer interactions and transactions. + Collaborate with team members to enhance the overall customer experience. + Complete end-of-day deposits and balancing reports. + Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER… more
- Marriott (Tampa, FL)
- …quality and service levels. * Responds effectively to guest problems and complaints . * Empowers employees to provide excellent customer service. * Emphasizes guest ... satisfaction during all departmental meetings and focuses on continuous improvement. * Provides feedback to individuals in an effort to improve service performance. * Reviews comment cards and guest satisfaction results with employees. **Managing Human… more
- Truist (Orlando, FL)
- …resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors. Following ... is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Deliver care through exceptional client service and create a… more
- BBL Hospitality (Land O' Lakes, FL)
- …a clean, neat and orderly work area. + Promptly and courteously handle guest complaints when needed. + Keeps linen room locked and linen cart neat and organized ... according to standards. + Reports lost and found articles to supervisor. more
- Hilton (Lake Buena Vista, FL)
- …and processes\. *Resolve conflicts and negotiate with others while handling complaints , settling disputes, and resolving grievances and conflicts\. *Selling and ... influencing both internal and external clients\. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\. *Ensure high quality service by communicating and assisting others to understand the guest needs,… more
- Cummins Inc. (Riviera Beach, FL)
- …to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work ... flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved;… more
- Omni Hotels (Fort Lauderdale, FL)
- …MOS audits on associates on on-going basis. + Handle guest comments and complaints and ensure guest satisfaction. + Communicate with guests and receive feedback. + ... Observe, teach and correct staff's service. + Monitor each guest experience and Medallia results. + Maintain a good working relationship with other departments and outlets. + Offer help to other outlets and departments when available or needed. + Solve… more
- Graybar (Fort Pierce, FL)
- …territory in compliance with the Company's pricing policies + Handle customer complaints promptly and effectively, and report potential claims + Keep management ... informed of local competition and market conditions + Carry out sales and merchandise programs as directed, and recommend new items for stock + Maintain current customer records, files, and reports of business transactions; assist in collection of past due… more