• Lawson Products (Chicago, IL)
    …as first line of response. + Resolve transactional discrepancies and customer complaints . + Other duties as assigned. **Qualifications & Requirements:** + High ... School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic computer skills and the ability to navigate company internal and external websites. + Microsoft Office… more
    DirectEmployers Association (10/07/25)
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  • Revelyst (Rantoul, IL)
    …and alternative solutions and implementing the best solution. In handling Consumers' complaints , they must attempt to resolve the problem according to guidelines ... established by the company. + Data Entry of consumer call information into data base and generate mailing labels as needed. + Order Entry of consumer replacement orders and accident replacement orders, and monitoring of same to ensure timely shipments. +… more
    DirectEmployers Association (10/07/25)
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  • Argonne National Laboratory (Lemont, IL)
    …with laboratory staff at all levels. + Experience managing and resolving conflicts, complaints and concerns in a fair and consistent manner. + Knowledge of EEO ... and anti-discrimination laws. + Knowledge and experience of workforce restructuring and reduction in force actions. + Ability to handle highly sensitive information with absolute confidentiality and professionalism. + Ability to model Argonne's core values of… more
    DirectEmployers Association (10/04/25)
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  • Terumo Medical Corporation (Chicago, IL)
    …but is not limited to the prompt recognition and forwarding of customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), ... and by ensuring all promotional messaging (ie branding strategies, product claims, etc.) and materials (ie literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo's policy on Interactions with… more
    DirectEmployers Association (09/03/25)
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  • Kerry (Melrose Park, IL)
    …and safety. + Support investigations and resolution of non-conformances, customer complaints , and stock discrepancies. + Ensure proper handling and storage of ... allergen and temperature-sensitive products. + Participate in internal and external audits and contribute to corrective action planning. What will you need to be successful? + Minimum 3 years experience in warehouse operations at a supervisor level. + Food… more
    DirectEmployers Association (08/27/25)
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  • Lawson Products (Chicago, IL)
    …representatives. Facilitates resolution of both transactional discrepancies and customer complaints , ensuring issues are resolved. + Performs customer service duties ... as needed, interacting with sales reps, customers, and other internal departments. + Receives, investigates, documents, and responds to inquiries and issues, including orders, returns, shipment status, products and invoices, in accordance with established… more
    DirectEmployers Association (08/27/25)
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  • TreeHouse Foods, Inc. (Oak Brook, IL)
    …plant teams to provide corrective and preventative actions for consumer and customer complaints in a timely manner. **_You'll add value to this role by performing ... various functions including, but not limited to:_** + Provide "Platinum" service to Treehouse highest strategic customers which includes timely responses and resolutions to quality and food safety issues and inquiries while also maintaining the "Voice of the… more
    DirectEmployers Association (08/27/25)
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  • CBRE Government and Defense Services (Chicago, IL)
    …secure area always. + Coordinate and liaise with clients and employees. Handle complaints and feedback. + Inform the team of requests and confirm completion. Inspect ... work done by cleaners and submit daily cleanliness reports. + Initiate regular training on procedures for the use of chemical cleaners. + Ensure standardized cleaning process meets company standards. + Provide daily cleaning support to private areas of the… more
    DirectEmployers Association (08/08/25)
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  • TreeHouse Foods, Inc. (Dixon, IL)
    …processes. + Lead efforts to resolve quality-related issues, including customer complaints , product holds, and incidents. + Maintain and oversee food safety ... regulatory programs to meet requirements + Provide quality and food safety training for employees at all levels. **_Important Details:_** + The anticipated compensation for this position ranges from $73,700 to $110,500 annually. This is the lowest to highest… more
    DirectEmployers Association (08/06/25)
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  • TreeHouse Foods, Inc. (Springfield, IL)
    …Preventive Controls review. + Provide resource for material specifications, customer complaints , and/or quality incidents as needed. **_Important Details:_** + This ... is a full-time role with approximately 75% travel to our manufacturing plants located in US and Canada. + The anticipated compensation for this position ranges from $61,900 to $92,900 annually. This is the lowest to highest salary we in good faith believe we… more
    DirectEmployers Association (07/30/25)
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