- KeyBank (NY)
- …Officer is responsible for helping to execute a robust and effective compliance complaints program, collaborating across the three lines of defense to reinforce risk ... the incumbent will provide second line of defense testing and monitoring of complaints . Specifically, this role will assist in execution of testing and continuous… more
- MTA (New York, NY)
- …and makes recommendations to EEO management on formal and informal complaints from applicants, employees, customers and community members, and organizations ... supervisors, managers, executives, and other groups in the resolution of complaints of discrimination and discriminatory harassment, and related EO concerns. Serves… more
- University of Rochester (Rochester, NY)
- …any issues they can in real-time. Investigates and directs inquiries or complaints to appropriate hospital staff members and follow-up to ensure satisfactory ... + Ensures patient family experience is satisfactory. Investigates and resolves complaints , concerns and other feedback. Directs inquires and complaints … more
- City of New York (New York, NY)
- …ABOS I, is responsible for addressing and resolving various inquiries and complaints on Cash and Emergency Assistance (CA) and (EA) and Supplemental Nutrition ... a wide range of actions, such as conducting eligibility interviews, resolving complaints of Agency inaction on applications or requests, receiving submission of… more
- City of New York (New York, NY)
- …Complaint Review Board ("CCRB") is charged with investigating, mediating, and prosecuting complaints which members of the public file against New York City police ... agency in the United States, the CCRB currently investigates approximately 4,500 complaints each year. ABOUT THE INVESTIGATIONS DIVISION: Led by the Agency's Chief… more
- City of New York (New York, NY)
- …member of a collaborative team of employees engaged in mediating consumer complaints by negotiating with consumers and businesses for equitable resolutions on behalf ... Communicating and interacting with consumers and businesses on consumer-related complaints ; - Analyzing, documenting, researching, and resolving consumer … more
- City of New York (New York, NY)
- …& EEO Office handles the intake and investigation of EEO-related complaints , processing of reasonable accommodation requests, facilitation of EEO, diversity and ... the direction of the DCAS Diversity and EEO Officer to investigate complaints of discrimination, process requests for reasonable accommodation, provide training to… more
- New York State Civil Service (Patchogue, NY)
- …employment and housing of farm workers.? Reviews and investigates complaints against agricultural employers suspected ofviolating State labor laws.? Evaluates ... complaints by interviewing employers, employees and witnesses, andmakes initial...resources and programs provided by DOL.? Escalates and refers complaints falling outside of NYSDOL jurisdiction toappropriate agencies.? Targets… more
- City of New York (New York, NY)
- …100,000 summonses annually which consist of administrative, field and consumer-initiated complaints . The division prosecutes a wide range of violations including ... Attorney will also assist with directly managing the processing of Consumer Complaints . Responsibilities will include, but not be limited to: - Supervise attorneys… more
- City of New York (New York, NY)
- …the Asbestos Control Program. These divisions respond to; air and noise code complaints ; inspect and track asbestos removal projects; and foster the goals of ... complaint program, including idling. The selected candidate will monitor and manage complaints in our current computer-based complaint management programs as well as… more