- Molina Healthcare (Buffalo, NY)
- …**Job Summary** Responsible for reviewing and resolving member & provider complaints and communicating resolution to members (or authorized) representatives in ... & member services to resolve balance bill issues and other member/provider complaints . **JOB QUALIFICATIONS** **REQU** **I** **RED ED** **U** **C** **A** **TI**… more
- Hotel Equities (Buffalo, NY)
- …miscellaneous charges as requested. + Promptly respond to and resolve guest complaints + Answer telephone promptly and properly being polite, courteous, and friendly ... and writing abilities are used often when completing paperwork, logging issues/ complaints /requests/ information updates, etc. + Basic math skills are used frequently… more
- Compass Group, North America (New York, NY)
- …regarding personal or medical information that is shared. + Promptly addresses complaints or issues; relays relevant information or complaints directly to ... supervisor. + Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. + Operates a variety of equipment, including fire extinguishers, telephones, iced… more
- Elevance Health (Latham, NY)
- …investigations, agency charges (EEO, DOL), employment litigation, associate complaints , performance management, coaching, development, attendance, and other issues. ... on findings. + Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. +… more
- Federal Aviation Administration (Buffalo, NY)
- …performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved ... complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase… more
- Cardinal Health (Albany, NY)
- …products and services (order status, discrepancies, pricing/product inquiries, complaints , returns) + Provides accurate information about product availability, ... teams to resolve customer issues, such as order discrepancies or product complaints + Communicate proactively with customers to provide updates on order status… more
- Bassett Healthcare (Cooperstown, NY)
- …needed. Functions as the on-site administrator, addressing patient and staff complaints , media inquiries and emergency preparedness. Establishes and maintains a ... models effective relationship building on assigned shift and responds appropriately to complaints as measured by feedback from patients, families and nursing staff.… more
- Compass Group, North America (Schenectady, NY)
- …regarding personal or medical information that is shared. + Promptly addresses complaints or issues; relays relevant information or complaints directly to ... supervisor. + Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. + Operates a variety of equipment, including fire extinguishers, telephones, iced… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …by answering questions, assisting them with filing a complaint or providing status updates to complaints for our customers. **What will I get to do?** As a Tier 1 ... to answer general questions around billing protections and assist with filing complaints . You will be trained over a one-week instructor-led virtual training course… more
- Veterans Affairs, Veterans Health Administration (Northport, NY)
- …issues. Schedules and grants leave. Monitors overtime usage. Resolves informal complaints and grievances; develops the ability of subordinate staff; develops ... responsibilities to include planning, assigning and evaluating work and resolving complaints . NOTE: Applicants wishing to receive credit for such experience must… more