- St. John Fisher University (Rochester, NY)
- …expected to perform routine security patrols, investigate reported and self-initiated complaints . Investigate and prepare reports on all incidents reported to ... security (criminal complaints , fire alarms, injuries, accidents and illnesses). Respond to emergency situations, assist with building evacuation and provide aid and… more
- YMCA of Central New York (Fayetteville, NY)
- …way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for ... working relationships with Members, Directors, Staff and Vendors. + Ability address complaints and concerns also analyze and solve problems. + Computer proficient… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …when dealing with our guests and fellow Associates. + Addresses guest's complaints concerning service, food and beverages throughout all areas within the ... in the training of associates. Plans, assigns, and directs work. Addresses complaints and resolves problems. QUALIFICATIONS: To perform this job successfully, an… more
- City of New York (New York, NY)
- …compliance with regulations and Contract requirements. Management of projects' data: complaints , surveys, break sheets, dye tests, video records, reports, etc. Job ... such as: bid item analysis, job meeting minutes, delays in construction, accidents, complaints , etc. - Maintain awareness of status of assigned projects. - Establish… more
- New York State Civil Service (New York, NY)
- …Article 4-A, is entrusted with the responsibility of receiving and investigating complaints of fraud, corruption, criminal activity, conflicts of interest, and abuse ... executive branch agencies of New York State government. Since June 2021, this includes complaints related to the New York State Gaming Commission.* The Office of the… more
- City of New York (New York, NY)
- …of quality assurance policies, procedures, and work instructions. Investigating complaints : Analyzing customer complaints and initiating corrective actions ... to address quality issues. Training and education: Providing training to employees on quality standards and procedures Auditing processes: Conducting internal audits to assess compliance with quality standards and identify potential risks Reporting to… more
- Live Nation (Brooklyn, NY)
- …or services, take, or enter orders, cancel accounts, or obtain details of complaints . . Keep records of customer interactions or transaction, recording details of ... inquiries, complaints , or comments, as well as action taken. . Show CARE by participating in the venue's sustainability program which could include implementing… more
- City of New York (New York, NY)
- …Complaint Review Board ("CCRB") is charged with investigating, mediating, and prosecuting complaints which members of the public file against New York City police ... agency in the United States, the CCRB currently investigates approximately 4,500 complaints each year. The CCRB seeks a full time professional with extensive… more
- Crouse Hospital (Syracuse, NY)
- …information gathered by Patient Access areas. + Responsible for monitoring patient complaints and reports any unresolved issues to the appropriate department or ... appropriate management. Maintains reports of trends of complaints to initiate corrective, as well as preventative action plans. + Develops internal systems utilizing… more
- City of New York (New York, NY)
- …inquiries a month of which 100 are written, 200 are telephonic inquiries, complaints and issues received from HRA's Office of Constituent Affairs and other agencies ... assignments to staff, review and evaluates work output; resolve complex issues and/or complaints and ensures cases are handled in a professional and timely manner;… more