- TD Bank (Port Washington, NY)
- …Customer inquiries and escalations; taking ownership and remediating any Customer complaints + Leads the execution of the Store Customer experience plan/objectives; ... supports the execution of the Store advice plan/objectives while ensuring operational excellence + Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and… more
- CVS Health (Ridgewood, NY)
- …improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) ... **Required Qualifications** + Deductive reasoning ability, advanced analytical skills and computer skills. + Advanced communication skills, leadership, supervision, and influencing skill + Ability to work a full-time flexible schedule, including some early… more
- Leap (New York, NY)
- …& Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints , and requests with empathy and professionalism. + Brand Champion & ... Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. + Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key… more
- MTA (New York, NY)
- …are fully protected. + Promptly forward Notices of Claim and Summons and Complaints to the assigned claims adjuster or insurance carrier immediately upon receipt and ... conduct follow-ups as necessary until a coverage determination and acceptance is confirmed. + Serve as a liaison between the defense counsel, the agency, and the contract construction manager to ensure timely compliance with discovery demands and court ordered… more
- Premier Medical Group of the Hudson Valley (Newburgh, NY)
- …for next day office appointments. + Identifying and resolving minor patient billing complaints . + Assists in ordering, receiving and stocking of office supplies. + ... Responsible for answering patient phone calls and taking detailed and accurate information/messages. + Answer written and telephone requests for medical records or information; prepare records for release to patients and other providers. + Assists physician… more
- Walmart (Niagara Falls, NY)
- …area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas ... completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and… more
- Sodus Rehab & Nursing Center (Massena, NY)
- …facility is maintained in a clean and sanitary manner. . Investigates complaints regarding housekeeping and/or laundry service and equipment, and takes corrective ... action. . Conducts in-service training to new/existing housekeeping and/or laundry employees to explain policies, work procedures, and to demonstrate use and maintenance of equipment. . Makes recommendations to improve service and ensure more efficient… more
- NBT Bank (Marathon, NY)
- …prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer ... satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner. + 5% Participates in community events that support efforts with the Community Reinvestment Act CRA. + 5% Performs other duties as… more
- M&T Bank (Williamsville, NY)
- …retention and expanding their overall relationship with the Bank. + Research customer complaints or problems related to their accounts or Bank services and resolve ... them in a timely and accurate manner; escalate complex problems as appropriate to ensure their resolution. + Take ownership of the customer issue until resolution or escalation and follow-up with the customer once servicing is complete to ensure their… more
- Duane Reade (New York, NY)
- …cash available and that they are staffed appropriately. * Resolve customer complaints . * Compile and maintain non-monetary reports and records. * Stock shelves, ... and mark prices on shelves and items. **Auto req ID:** 1664945BR **External Basic Qualifications:** * Must be fluent in reading, writing, and speaking English. * Requires willingness to work flexible schedule, including evenings and weekend hours. **Store:**… more